Ridgeland Corr Inst, SC

Visiting at Ridgeland Correctional Institution takes some planning, but it's manageable once you know the steps. Starting June 1, 2025, most adults (18+) with a valid South Carolina driver's license can register online. Paper applications are still available for minors and adults without a South Carolina ID. Every in-person visit must be scheduled through the GTL scheduler at least 15 hours in advance—don't wait until the last minute. The inmate starts your visiting list using SCDC Form 19-127, and each inmate may have up to 15 approved visitors. SCDC guidance typically allows general-population inmates four in-person visits per month (one per weekend). Minors have strict ID rules. Expect screening, and leave phones, smartwatches, fitness trackers, and tobacco at home.

Ridgeland Correctional Institution handles virtual visits through the GTL portal at scdoc.gtlvisitme.com/app. To schedule a session, you must be on the inmate's approved visitation list and book at least three days—but no more than seven days—in advance. Each visit runs 50 minutes for a flat $10 fee (no partial refunds if it ends early). Up to four approved visitors can join, and approved minor children count toward that limit. All virtual visits are recorded and monitored. Inappropriate conduct can end the session immediately and may lead to disciplinary action or suspension of virtual visitation privileges. The visitation coordinator may request photo ID for visitors age 10 and older and certified long-form birth certificates for minors under 10. For phone issues or PrePay setup, use the vendor helplines listed by SCDC.

To add money to someone's trust account at Ridgeland Corr Inst, mail a money order payable to "GTL Financial Services" for $300 USD or less. Include the facility deposit form—don't send cash, staples, or paper clips. Mail deposits to: GTL Financial Services, 10005 Technology Blvd West Suite 130, Dallas, TX 75220. Prefer electronic? ConnectNetwork automated deposits (website, mobile app, phone, or kiosk) typically reach the facility within one business day. Mailed deposits are generally processed the next business day. Trust Fund deposits through ConnectNetwork are final and nonrefundable. If you haven't received a GTL refund within 30 days of submission, call 1-866-640-5445 (Monday–Friday, 6am–8pm Eastern).

For visitation questions at Ridgeland Correctional Institution, email visitation@doc.sc.gov or call the Visitation Inquiry Line at 803-896-1838. Virtual visits are monitored—misuse can lead to inmate disciplinary action and suspension or termination of your virtual visiting privileges. Adding money? ConnectNetwork deposits (website, mobile app, toll-free phone, or kiosk) typically reach the facility within one business day. Mailed deposits are generally processed the next business day. Ridgeland follows SCDC policy: the agency is tobacco-free, and tobacco products are contraband on agency property. Bring a valid government-issued photo ID and follow dress and conduct rules set under statewide SCDC policy.