Why Your Phone Number Is Blocked for Inmate Calls (and How to Fix It)
If calls from Ridgeland Correctional Institution aren't getting through, your number may be blocked. Here's what usually causes it and the fastest ways to fix it.
Contact an Inmate at Ridgeland Corr Inst, SC.
Mail, photos, messaging, and phone/call options for staying in touch.
Overview
Ridgeland Correctional Institution handles virtual visits through the GTL portal at scdoc.gtlvisitme.com/app. To schedule a session, you must be on the inmate's approved visitation list and book at least three days—but no more than seven days—in advance. Each visit runs 50 minutes for a flat $10 fee (no partial refunds if it ends early). Up to four approved visitors can join, and approved minor children count toward that limit. All virtual visits are recorded and monitored. Inappropriate conduct can end the session immediately and may lead to disciplinary action or suspension of virtual visitation privileges. The visitation coordinator may request photo ID for visitors age 10 and older and certified long-form birth certificates for minors under 10. For phone issues or PrePay setup, use the vendor helplines listed by SCDC.
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Quick Facts
- Visitors must set up an account at scdoc.gtlvisitme.com/app to request virtual visits.
- Virtual visits must be scheduled between three and seven days before the appointment.
- A 50‑minute virtual visit costs a flat $10; there are no partial refunds if the visit ends early.
- Virtual visits are recorded and monitored and may be terminated immediately for inappropriate conduct, with possible disciplinary action.
Contact & Communication Guides
Common Questions
How do I schedule a virtual visit with an inmate at Ridgeland Correctional Institution?
You must be on the inmate’s approved visitation list and create an account at scdoc.gtlvisitme.com/app. Request and schedule the virtual visit in that portal at least three days and no more than seven days before the appointment.
Are Ridgeland virtual visits recorded and what happens if rules are broken?
Yes. Virtual visits are recorded and monitored, and rule violations can result in immediate termination of the session. Inappropriate behavior may also lead to inmate disciplinary action and suspension or termination of the visitor’s virtual visitation privileges.
What ID do I need for Ridgeland virtual visits and who counts toward the visitor limit?
The visitation coordinator may request photo ID for visitors age 10 and older, and certified long-form birth certificates for minors under 10. Up to four approved visitors can join a virtual visit, and approved minor children count toward that maximum.
Other Guides for Ridgeland Corr Inst, SC
How to Register for Visitation at Ridgeland Corr Inst (online & paper options)
Visitation approval at Ridgeland Corr Inst goes through South Carolina Department of Corrections (SCDC). The big change: many adults can now register online, while others still need to submit a paper application.
ID Requirements for Visiting Someone at Ridgeland: Adults and Kids
Getting turned away at the door — or losing time at the start of a video visit — usually comes down to ID. Here's what Ridgeland requires for adults and children, whether you're visiting in person or virtually.
Scheduling an In-Person Visit at Ridgeland: Understanding the 15‑Hour Rule
Visiting at Ridgeland is straightforward once you plan around one key requirement: scheduling your in-person visit far enough ahead. Here's how the 15-hour rule works and how to avoid last-minute surprises.
