Rio Grande Detention Center, Tx

You can't call someone at Rio Grande Detention Center directly—the facility doesn't accept incoming calls to detainees. For urgent messages, call (956) 718-4700 with the detainee's full name, alien registration number (A-number), plus your name and phone number. For everyday communication, detainees receive tablets for messaging and video features. Here's the catch: the detainee has to send you an email invitation first. Once you accept, you'll be directed to a webpage where you can download the apps for video visits, email, and texting through the tablet system.

Rio Grande Detention Center uses the CeBonds webpage for immigration bond business. As an obligor, you can verify bond information, post bonds for eligible detained aliens, and receive electronic notifications. Bond posting is only available from 9 a.m. to 3 p.m. in the time zone where the alien is detained—plan accordingly. Before posting, read the Bond Agreement (Form I‑352) carefully. Those are the binding terms. If you're sending money for an inmate account or commissary, use the facility's centralized deposit instructions and approved vendors rather than mailing cash or personal checks. Vendor fees and processing times vary.

The main way to get detainee information for Rio Grande Detention Center is by phone. Call (956) 615-9720 between 8 a.m. and 4 p.m. for assistance and status checks. Before calling, gather the person's full name, any known aliases, date of birth, and country of birth—this helps staff narrow the search and find the right record faster. Missing key identifiers? Try federal, Texas state, or county jail locator tools first to find an offender ID or booking number, then call with what you have. County and third-party rosters can be incomplete, so confirm important details through the facility directly. Notification services like VINE/SAVNS/IVSS can help track changes, but they shouldn't replace direct confirmation.

For general information about a detainee at Rio Grande Detention Center, call (956) 615-9720 between 8 a.m. and 4 p.m. Detainees can't receive incoming phone calls. Need to leave an urgent message? Call (956) 718-4700 and follow the prompts to provide the detainee's full name, alien registration (A-) number, and your name and phone number. When calling, have the detainee's full name, date of birth, and any known aliases ready—this helps staff locate the correct record faster. For non-urgent questions, use the facility website's contact form or official social channels when available. In an emergency, contact local emergency services rather than the detention center. Avoid sending sensitive personal information over unsecured email.