How to Leave an Urgent Message for Someone at Rio Grande Detention Center
Need to get a time-sensitive message to someone at Rio Grande Detention Center? You can't call them directly, but you can leave an urgent message with the facility using the number below.
Detainees at Rio Grande Detention Center cannot receive incoming phone calls. If you need to get critical information to someone quickly, the urgent-message phone line is your best option.
What to Have Ready
- ✓ Detainee’s full name (including any hyphenated last names)
- ✓ Any aliases the detainee may use
- ✓ Detainee’s date of birth
- ✓ Detainee’s country of birth
- ✓ The detainee’s alien registration number (A-number)
- ✓ Your name
- ✓ Your telephone number (where you can be reached)
- Call the urgent-message line - Dial (956) 718-4700.
- Give the detainee’s identifying information - Provide the detainee’s full name and alien registration number (A-number).
- Leave your callback information - Give your name and the telephone number where you can be reached, so the message can be delivered to the detainee.
Once you leave the requested information on the urgent-message line, staff will deliver your message to the detainee.
For non-urgent questions about a detainee housed at Rio Grande Detention Center, call (956) 615-9720 between 8 a.m. and 4 p.m.
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