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Setting Up Video Visits with Someone at Riverbend Detention Center (Securus)

Video visits are straightforward once you know the system. Riverbend uses Securus Video Connect—here's how to set it up and who to call if you run into problems.

• 2 min read • ecsheriff.com
Setting Up Video Visits with Someone at Riverbend Detention Center (Securus)

Riverbend Detention Center uses Securus for video visitation. You'll find a direct link on the facility's contact page to set up and schedule your visits.

Need to confirm a rule or fix a scheduling issue? Call Riverbend Detention Center at (318) 559-5980, or visit the facility at 9450 Highway 65 South, Lake Providence, LA.

Securus Video Connect runs entirely in your browser. Create an account, pick an available time slot, and join the visit online when it starts. No special software needed.

  • ✓ Free Securus app
  • ✓ Computer
  • ✓ Tablet
Setting Up Video Visits with Someone at Riverbend Detention Center (Securus)
  1. Start with Securus Video Connect - Since it’s web-based, you’ll be using Securus to both schedule and join the video session.
  2. Choose how you’ll join - You can use the free Securus app, a computer, or a tablet.
  3. Create your account and get set up - Follow the prompts in Securus to enter your information so you can schedule and participate in visits.
  4. Schedule the video visit - Once you’re logged in, look for the option to schedule a video session with the person you want to visit.
  5. Join the session at your appointment time - Sign in on your app, computer, or tablet and use Securus Video Connect to participate in the visit.

Note: Riverbend controls approvals and available time slots. If something looks off in Securus or you can't find a time that works, check Riverbend's video visitation page or call the facility directly.

Video visits aren't your only option. Securus also lets you send messages and photos - a quick way to share updates and encouragement between calls.

You can send eCards through Securus too. Handy for birthdays and holidays when you want to mark the day, even from a distance.

If a visit is blocked or won’t schedule: The issue may be tied to Riverbend’s rules or approvals. Contact the facility for the fastest answer.

For visit-specific problems - like scheduling questions or restrictions - call Riverbend Detention Center at (318) 559-5980.

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