Riverbend Corrections Facility: Why packages use Access Securepak (and what that means for families)

Here's what matters if your loved one is at Riverbend Corrections Facility: Riverbend Private Prison in Georgia uses Access Securepak for packages - not Union Supply. That's different from most Georgia Department of Corrections (GDC) facilities, so don't assume the standard GDC ordering process applies here.

Union Supply handles food-item packages for most GDC locations - State Prisons, Integrated Treatment Facilities, and Probation Detention Centers. That's why families often assume it's the statewide standard. For many facilities, it is.

For facilities that do use Union Supply, GDC offers several ordering options: mail, phone (including toll-free), or fax. Convenient - but only useful if Union Supply is actually the approved vendor for your facility.

Before you start building an order, know the fees. GDC charges $2.95 for shipping and handling on all orders, and that fee is non-refundable. If something goes wrong with the order, you won't get it back.

Package limits apply - and you'll hit whichever cap comes first, dollars or weight. For State Prisons and Integrated Treatment Facilities, the maximum is $100 per offender or 15 lbs. per package.

Probation Detention Centers have tighter limits: $50 per offender or 7 lbs. per package, whichever you hit first. Not sure what type of facility your loved one is in? Confirm before ordering - the difference matters.

What This Means

• ✓ Confirm the package vendor listed for Riverbend: Riverbend Private Prison in Georgia uses Access Securepak until further notice.
• ✓ Don’t assume Union Supply applies just because you’ve used it elsewhere - Union Supply is used for food-item package orders at many other GDC facilities (State Prisons, Integrated Treatment Facilities, and Probation Detention Centers).

• ✓ Plan for the $2.95 shipping and handling charge, and treat it as non-refundable.
• ✓ Check which limit set applies to the location you’re ordering for: $100 or 15 lbs. (State Prisons/Integrated Treatment Facilities) versus $50 or 7 lbs. (Probation Detention Centers).
• ✓ If you place more than one order, remember they may be consolidated into one package and still must stay within the spending/weight limits.

1. Order by mail - Send your Union Supply order to: Union Supply, 2500 Regent Blvd, Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059.

1. Order by phone - Call 1-562-361-5719.
2. Use the toll-free option - Call 1-855-247-0563.

1. Order by fax - Fax your Union Supply order to 1-310-603-1188.

Verify Checklist

• ✓ Verify the vendor for Riverbend before you order: Riverbend Private Prison in Georgia uses Access Securepak until further notice.
• ✓ If you’re ordering for a different GDC facility, confirm whether Union Supply is the approved vendor for food-item packages there.
• ✓ Confirm the $2.95 shipping/handling fee and that it’s non-refundable.
• ✓ Confirm the correct package limit for that facility type: $100 or 15 lbs. (State Prisons/Integrated Treatment Facilities) or $50 or 7 lbs. (Probation Detention Centers).