Send Photos & Mail at Riverbend Max, TN

How to send messages, photos, and packages

Overview

Communication at Riverbend Max runs through approved third-party vendors. For money deposits, JPay and ConnectNetwork (ViaPath) let you add funds to an inmate trust account through their website, app, or available kiosks. Phone calls, video, and tablet messaging are handled through these same vendor portals. You'll need to create an account, add funds, and manage your settings there. Keep in mind that you can't call an incarcerated person directly. Calls are outbound only, typically monitored and recorded, and the receiving number must be approved. If you mail photos, they're scanned for tablet delivery. Images with profanity or inappropriate content won't be delivered.

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Quick Facts

  • You can add money to inmate trust fund accounts through JPay and ConnectNetwork (ViaPath).
  • Pictures mailed to an inmate are scanned and will not be delivered to the tablet if they contain profanity or inappropriate content.
  • Inmates typically make outbound calls only; recipient numbers must be approved and calls are generally monitored and recorded.
  • Account setup, scheduling, and adding funds are handled through the facility’s approved vendor portal, app, or lobby kiosk.

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Common Questions

How do I add money to an inmate's account at Riverbend Max?

Use the approved vendors JPay or ConnectNetwork (ViaPath) to add money to an inmate trust account. Deposits are typically made through the vendor website, app, or a lobby kiosk when available.

Will photos I mail be delivered to an inmate's tablet at Riverbend Max?

Yes, but they are scanned for digital delivery to the inmate’s tablet. Photos with profanity or inappropriate content will be blocked and not delivered.

Can I call an inmate at Riverbend Max, TN?

You can't call into the facility directly. Incarcerated people place outbound calls through approved vendor services, and those calls are typically monitored and recorded.

Other Guides for Riverbend Max, TN

Phone & Messaging

How to Contact an Inmate at Riverbend Max, TN (TN)

Staying in touch with someone at Riverbend Max usually comes down to two basics: mail (including photos) and money deposits to their trust fund account. Here's what to know, plus how to keep your photos and funds from getting held up.

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