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How to Schedule a Visit at Riverside Correctional Facility (48-hour to 7-day window)

Scheduling a visit at Riverside Correctional Facility comes down to timing. You can't book too early or too late — there's a specific window. Here's how the 48-hour to 7-day rule works, plus what to expect when you arrive.

2 min read phila.gov
How to Schedule a Visit at Riverside Correctional Facility (48-hour to 7-day window)

Visits at Riverside Correctional Facility must be scheduled between 48 hours and seven days in advance. Book earlier than seven days out? You're outside the window. Wait until you're within 48 hours? Too late.

Appointments fill on a first-come, first-served basis. The earlier you schedule within that window, the better your odds of landing your preferred day and time - especially if you're juggling work, childcare, or travel.

Slots can fill up fast. Instead of holding out for the "perfect" day, plan around when you're eligible to book. Reserve a slot as soon as the window opens and stay flexible in case your first choice is taken.

On Android? GTL VisMobile lets Riverside visitors register, schedule visits, and set up visitor groups. If you're visiting with others, getting the group configured early saves hassle when you're ready to book.

Using VisitNow or Messaging to contact someone at the facility? You'll need to verify your identity first. Have images of your state-issued ID (front and back) and a selfie ready before you start.

Whichever tool you use, complete the setup before the 48-hour deadline hits: account registration, visitor-group details, and any ID uploads. Getting this done early means you won't lose time once the booking window opens.

How to Schedule a Visit at Riverside Correctional Facility (48-hour to 7-day window)

On Day Arrival Checkin

  • Arrive at Riverside Correctional Facility at least 10 minutes before your scheduled visit time.

Bring government-issued ID. Staff will also ask for the name and ID number of the person you're visiting - have that ready before you reach the check-in desk.

  1. Get there early - Riverside requires you to be at the facility at least 10 minutes before your scheduled visit.
  2. Check in with your ID - show your government-issued identification when you arrive.
  3. Provide the incarcerated person’s details - be ready to give the name and ID number of the person you’re visiting so staff can confirm your appointment.

Note: Appointments are first-come, first-served and must be scheduled 48 hours to seven days ahead. No openings? Check again as soon as you're back in the allowed window.

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