How to deposit funds, commissary, and payment options
Sending money to someone at Riverside Corr. Facility starts with picking an approved method: online or phone deposit service, lobby kiosk (cash or card), or mailed money order following facility instructions. Deposits go to specific account types (commissary or trust, phone or prepaid, or tablet balances) and can be used for commissary purchases, phone time, tablets, and related charges. Accounts are typically created at intake. The incarcerated person receives receipts or statements showing deposits and transactions. Always include the inmate's full name and facility ID or booking number on every deposit or money order to avoid delays. Kiosk deposits often post quickly, while online, phone, and mailed payments take longer depending on processing steps.
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Pick an accepted method: approved online or phone service, lobby kiosk, or mailed money order. Include the inmate's full name and facility-specific ID or booking number. Follow the facility's payment instructions so the deposit credits correctly.
Lobby kiosks often post funds quickly. Online and phone deposits vary by provider and service, and mailed money orders usually take longer because of mailing and processing steps.
Deposited funds are typically used for commissary purchases, phone time, tablets, and certain fees like medical co-pays. Which balance is used depends on the account type (commissary or trust, phone or prepaid, or tablet).
Your first visit to Riverside goes smoother when you show up prepared: the right ID, the person's name and ID number, and a few quarters for the lockers. Here's what to bring, what to expect at check-in, and what to leave behind.
Address your envelope correctly, and your letter has a much better chance of reaching your loved one quickly. The key detail for CFCF: include the person's ID number (PPN) on the envelope.
If your loved one is in the Philadelphia Department of Prisons system, you can avoid delays by using the correct facility address and including their ID number on anything you send.
