How to visit, scheduling, dress code, and visitor requirements
Riverside Correctional Facility (PA) offers both in-person and video visits through Pennsylvania DOC policies. You'll schedule most appointments through the Inmate Visitation System (IVS) using a Keystone login. Before you can book anything, the incarcerated person must add you to their authorized visitors list. Each adult visitor needs their own IVS account tied to Keystone authentication. Rules, visit types, and availability vary by housing unit and custody status, so the process depends on where the person is housed. For video visits, use the IVS link and join close to your scheduled time since sessions run back-to-back. Some special housing situations may require same-day phone scheduling or other exceptions. Bring a current government photo ID showing your date of birth, and make sure your registered address matches your ID.
Search for a loved one and send messages and photos in minutes.
Your first visit to Riverside goes smoother when you show up prepared: the right ID, the person's name and ID number, and a few quarters for the lockers. Here's what to bring, what to expect at check-in, and what to leave behind.
Scheduling a visit at Riverside Correctional Facility comes down to timing. You can't book too early or too late — there's a specific window. Here's how the 48-hour to 7-day rule works, plus what to expect when you arrive.
Visiting someone at DC or ASD? The biggest mistake is showing up at the wrong building. Here's where to go and what to expect.
Start by asking the incarcerated person to add you to their authorized visitors list. Then create your own IVS account and authenticate through Keystone (each adult needs their own account). Schedule your visit in IVS and check whether the housing unit has special instructions, including same-day phone scheduling exceptions.
Bring a current government-issued photo ID that shows your date of birth. When you register, use an address that matches what’s on your ID.
Yes. Pennsylvania DOC supports video visits that you schedule through IVS using Keystone authentication. Join through the IVS link close to your scheduled time because visits often run back-to-back.
Address your envelope correctly, and your letter has a much better chance of reaching your loved one quickly. The key detail for CFCF: include the person's ID number (PPN) on the envelope.
If your loved one is in the Philadelphia Department of Prisons system, you can avoid delays by using the correct facility address and including their ID number on anything you send.
Money rules vary a lot by facility. Right now, the only confirmed guidance available is for addressing mail and sending photos. Start there, then verify money options directly with the facility.
