How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Riverview Correctional Facility.

Sending Photos and Postcards

A great way to send love and support to a loved one at Riverview Correctional Facility is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Riverview Correctional Facility.

Frequently asked questions about Riverview Correctional Facility

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Riverview Correctional Facility.

2. How much does it cost to send a message to Riverview Correctional Facility?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Riverview Correctional Facility?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Riverview Correctional Facility. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Riverview Correctional Facility. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Riverview Correctional Facility?

   Mailing address:

   Riverview Correctional Facility
   1110 Tibbitts Dr
   Ogdensburg, NY 13669
   Phone: (315) 393-8400

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Riverview Correctional Facility?

   Visiting hours at Riverview Correctional Facility vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (315) 393-8400 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Riverview Correctional Facility?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Riverview Correctional Facility for their specific mail policies.

7. How do I send money to an inmate at Riverview Correctional Facility?

   You can send money to an inmate at Riverview Correctional Facility through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Riverview Correctional Facility?

   Many facilities now offer video visitation as an alternative to in-person visits. At Riverview Correctional Facility, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Riverview Correctional Facility?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Riverview Correctional Facility for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Riverview Correctional Facility, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Educational and vocational programs at Riverview Correctional Facility in Ogdensburg, NY form the foundation of rehabilitation efforts, working alongside comprehensive substance abuse treatment and anger management services to address the diverse needs of incarcerated individuals. The facility provides alcohol and substance abuse treatment programs designed to help individuals overcome addiction challenges, while anger management programs focus on developing healthy coping strategies and conflict resolution skills. Educational opportunities typically include basic literacy instruction, GED preparation, and vocational training programs that may encompass trades such as carpentry, automotive repair, or food service preparation, equipping individuals with marketable skills for successful reintegration.

Counseling and support services extend beyond traditional therapy to include specialized programs such as sex offender treatment, trauma-informed care, and veterans services for those who have served in the military. Family development programs work to strengthen relationships and communication skills, recognizing the importance of family support in successful reentry. The facility's guidance and counseling services may offer individual and group therapy sessions, while religious services provide spiritual support across various faith traditions. Library and law library services ensure access to educational resources and legal research materials, supporting both personal development and legal advocacy efforts.

Transitional services and temporary release programs prepare individuals for eventual return to the community, often including job placement assistance, housing support, and continued counseling services. Recreational programs may feature organized sports, fitness activities, and hobby groups that promote physical wellness and positive social interaction. Volunteer services and programs typically bring community members into the facility to provide additional educational opportunities, mentorship, and support services. These comprehensive offerings work together to address the underlying factors that contribute to criminal behavior while building the skills and support networks necessary for successful community reintegration.

Daily Life & Visitation

Weekends at Riverview Correctional Facility bring opportunities for meaningful connections, as the medium-security facility opens its doors to visitors from 8:00 AM to 3:00 PM on Saturdays, Sundays, and holidays. Located on Tibbits Drive in Ogdensburg, this male facility allows unlimited visits during operating hours, with up to four visitors per session or seven with prior approval. The visiting room operates on a fair rotation system, giving both local visitors within 100 miles and those who travel greater distances equal three-hour time slots when space becomes limited.

Throughout the week, incarcerated individuals at Riverview typically participate in various structured programs designed to support rehabilitation and personal development. The facility may offer educational and vocational training opportunities, along with counseling services and recreational activities that help maintain physical and mental well-being. Library services, including access to legal materials, often provide quiet spaces for reading and research, while religious services accommodate diverse spiritual needs within the population.

The daily routine generally follows standard correctional protocols with scheduled meal times, work assignments, and program participation. Those in the Special Housing Unit receive modified schedules but maintain access to one non-legal visit per week during the same weekend hours. Family connections remain a priority, as the facility's visiting policies reflect an understanding that maintaining relationships often supports successful reintegration. Veterans services and transitional programs may also provide specialized support for individuals preparing for eventual release back to their communities in St. Lawrence County and beyond.