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Send Photos & Mail at SCI Greene
How to send messages, photos, and packages
Overview
SCI Greene provides DOC-approved tablets from ViaPath Technologies. These devices let incarcerated people send and receive email, listen to music, read ebooks, and use approved apps like games. Purchases inside the tablet use link units, and you can add funds through the facility Lobby Kiosk. To help cover tablet costs, friends and family typically send money to the person's account using a JPay account. Inmates order tablets through the DOC commissary. One catch: the tablets don't have Wi-Fi or camera capability while in prison, and they include a 30-day "mortality timer." This means the tablet must sync at an in-prison kiosk every 30 days or it locks. For troubleshooting, contact ViaPath's friends-and-family customer service line listed in vendor materials.
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Quick Facts
- SCI Greene tablets are provided by ViaPath Technologies and friends/family can reach the vendor’s customer service line for support.
- Tablets do not have Wi‑Fi or camera capability and run only DOC‑approved apps.
- Each tablet has a 30‑day mortality timer and must be synced to an in‑prison kiosk every 30 days or it will lock.
- Inmates order tablets through the DOC commissary and friends/family must send funds to the inmate using a JPay account.
- Address inmate letters to the Smart Communications PO Box in St. Petersburg, FL; SCI Greene routes inmate mail to a central processing facility.
Common Questions
How do friends and family get help with SCI Greene tablets?
For tablet help, contact ViaPath Technologies’ friends-and-family customer service phone line. The vendor’s contact details are provided in the facility/vendor materials for support and account questions.
What can inmates do with tablets at SCI Greene?
Incarcerated people can use DOC-approved apps to send and receive email, listen to music, play games, and read ebooks. Small in-tablet purchases use link units—you can add funds through the facility Lobby Kiosk.
How do SCI Greene tablets stay active and what happens after release?
Each tablet has a 30-day mortality timer. It must sync at an in-prison kiosk every 30 days or it locks. After release, the person keeps the tablet but needs to send it to ViaPath to remove the timer and enable Wi-Fi and camera features.
Where should I send mail for an inmate at SCI Greene?
Send letters to the Smart Communications PO Box in St. Petersburg, Florida. SCI Greene routes inmate mail through a central processing facility before it’s delivered.
Will my letter be inspected before it reaches the inmate?
Yes. All incoming and outgoing mail is inspected and screened for contraband. Legal or privileged mail gets special handling and isn't read during these checks.
How do I notify SCI Greene about a death or family emergency instead of relying on mail?
Contact the inmate’s counselor, unit manager, or the prison chaplain to report a death or family emergency. You can also write or call the superintendent’s office to request that letters be stopped or handled appropriately.
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