Roane County Jail, TN
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Guides for This Facility

Roane County emergency contacts and alerts families should know (Office of Emergency Services, EMS, and how to get alerts)
When something serious happens in Roane County, you need two things fast: the right phone number and a way to get official updates. Here's a roundup of the county's emergency management contacts, EMS directory, and how to sign up for Hyper Reach alerts.
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How to Request Records from Roane County Jail: where to find fees and request forms
Need records from Roane County Jail? Start at the Roane County Sheriff's Office Records page. You'll find two key documents there:
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Emergency contacts & alert steps for families with someone in Roane County Jail
When emergencies hit Roane County, two things matter most: having the right contacts saved and signing up for official alerts. Don't rely on rumors or social media posts.
Read GuideAt a Glance
Sending Money
- Roane County Jail's Records page links to fee schedules and record-request forms.
- You can typically add money via in-person kiosks, online portals/apps, phone systems, or approved trustee/tax office channels.
- Commissary and phone/video credit accounts are often managed separately and may require separate deposits through vendor accounts.
Contact Info
- The county office contact block lists a mailing address, two phone numbers, and a general information email.
- The site policies/footer includes a webmaster email address for website-related issues.
- Phone and fax numbers are published for the Operations Chief and for an Operations Officer.
Facility Info
- The Roane County detention facility page provides links to official documents and specifically references a 'Fugitives' file.
- The Records page includes links to documents for Fees and Record Request to guide public records requests.
- Roane County encourages residents to sign up for Hyper Reach alerts and to provide preferred contact methods including text alerts.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Sending Money
Sending money to someone at Roane County Jail comes down to two steps: confirm the official fees and use a deposit method the facility supports. The jail's Records page links to fee schedules and record-request forms—start there for current pricing and required paperwork. Common deposit options include in-person kiosks, online portals or apps, automated phone systems, and other approved trustee/tax-office channels. Commissary funds and phone/video credits may be handled through separate vendor-managed accounts, so you might need to make multiple deposits. Third-party companies process electronic deposits, and convenience fees are shown during checkout. Posting times vary—some payments appear immediately, others take one to two business days. Save your receipt and follow up if funds don't show.
Read full guideContact
For routine questions, start with the Roane County office contact block. It lists the county office mailing address, two main phone numbers, and a general information email. Website problems? Check the policies/footer area for a separate webmaster email. Roane County also publishes operational contacts, including phone and fax numbers for the Operations Chief and an Operations Officer. For EMS-related issues, you'll find direct phone and fax contacts for EMS leadership, an administrative assistant, and addresses for multiple EMS station locations. The county also lists at least one volunteer fire department chief (East Roane County) with a phone number and address.
Read full guideFacility Info
Roane County's website is the best place to start for official jail and county service information. The detention facility page links to downloadable documents and references a "Fugitives" file. Need copies or guidance on public records requests? The Records page posts documents for Fees and Record Request forms. For urgent notifications, sign up for Hyper Reach and choose your preferred contact methods, including text alerts. County emergency services also outline their missions: Roane County EMS emphasizes compassionate, state-of-the-art medical response, while the Fire Department focuses on protecting lives and property through response, prevention, education, and service. Before visiting, check official pages for current rules on visitation, mail, and commissary/account vendors. Bring a valid government photo ID.
Common Questions
Showing 6 of 9Where can I find the Roane County Jail fee schedule for records and payments?
Check the Roane County Jail Records page. It links to the official fee schedules and the record-request forms you’ll need.
Sending MoneyHow can I add money to an inmate's account at Roane County Jail?
You can typically add money through in-person kiosks, an online portal/app, an automated phone system, or other approved trustee/tax payment channels. Follow the vendor prompts and be ready to search by the person’s full name and the identifier the system requests (such as a facility ID or birthdate).
Sending MoneyHow long will a deposit take to show up in an inmate's account?
Some deposits show up right away, while others can take one to two business days. Keep your receipt, and contact the facility if the funds don’t appear within the expected timeframe.
Sending MoneyWhat phone numbers or email should I use for general questions to Roane County Sheriff’s office?
Use the county office contact block for general questions—it lists two main phone numbers and a general information email. For emergencies, call 911 or the county's emergency/dispatch number.
Contact InfoWho should I contact about EMS or operational issues in Roane County?
For EMS questions, the county lists direct phone and fax contacts for the EMS Director and an administrative assistant. Operational matters? Phone and fax contacts are published for the Operations Chief and an Operations Officer.
Contact InfoHow do I report a problem with the Roane County website or request public records from the site?
For website issues, use the webmaster email listed in the policies/footer area of Roane County pages. For records requests or civil matters, some requests may require an in-person visit to the sheriff’s office.
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Did You Know?
Here you'll find basic information and linked documents for Roane County Jail, TN. The facility page mentions "Fugitives" — check the linked documents for details on that topic.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify