Emergency contacts & alert steps for families with someone in Roane County Jail

Roane County’s general county office is located at 200 E. Race Street, Kingston, TN 37763. For general county information, you can call 865-376-5578 or 865-376-5671, or email info@roanecountytn.gov.

For countywide incidents - severe weather, major road closures, hazardous materials issues - the Roane County Office of Emergency Services coordinates the response. They handle emergency management and homeland security planning across the county. If you need to understand what's happening beyond the jail itself, this is the office tracking the bigger picture.

Roane County uses Hyper Reach for emergency notifications. Sign up and add your preferred contact methods - text alerts work best for fast-moving situations. Storms, public safety incidents, evacuations, and other urgent updates come through this system. It's one of the most direct ways to get official county information.

Key Contacts

• ✓ Operations Chief (Fire/HazMat Operations) - Phone: 865-717-4115; Fax: 865-717-0615
• ✓ Operations Officer - Phone: 865-717-4116; Fax: 865-717-0615

• ✓ EMS Director (April Miller) - Phone: 865-882-3005; Fax: 865-882-3004
• ✓ EMS Administrative Assistant (Brenda Smith) - Phone: 865-882-3005; Fax: 865-882-3004

Ems Fire Resources

• ✓ Station 1 (Harriman) - 1007 Ruritan Road, Harriman, TN 37748
• ✓ Station 2 (East) - 648 Gallaher Road, Kingston, TN 37763
• ✓ Station 3 (Rockwood) - 941 N Front Street, Rockwood, TN 37854
• ✓ Station 4 (South) - 3108 Decatur Highway, Kingston, TN 37763
• ✓ Station 5 (HQ/Admin Office) - 3070 Roane State Highway, Harriman, TN 37748

Roane County also lists contacts for rural volunteer fire department chiefs. Two examples: East Roane County Volunteer FD Chief Michael Munguia at (865) 376-4170, and West Roane County Volunteer FD Chief Chad Goodman at (865) 354-8201. During countywide emergencies, you may hear these local responders referenced in updates - especially when multiple communities are involved.

1. Call for jail status using the county’s main contacts - Use 865-376-5578 or 865-376-5671 (or email info@roanecountytn.gov) and ask to be directed to the Sheriff’s Office for Roane County Jail-related emergency information.
2. If the situation is countywide, contact the right emergency management office - The Roane County Office of Emergency Services coordinates planning, coordination, and implementation of emergency management and homeland security activities for the county, and may be the right point of contact if you’re told the incident is being managed at the county level.
3. Get signed up for Hyper Reach and choose text alerts - Hyper Reach is Roane County’s emergency information system, and the county encourages residents to enter preferred communication methods (including text) so you receive official notifications quickly.