How to contact an inmate at Roanoke City Jail

Last Updated on May 21, 2023

A friendly help guide for Roanoke City Jail. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Roanoke City Jail

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Roanoke City Jail
  5. Overview of Roanoke City Jail
  6. Inmate services at Roanoke City Jail

Here's a short video on how to contact an inmate at Roanoke City Jail:

How to message an inmate

How to message an inmate at Roanoke City Jail

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Roanoke City Jail .

Sending Photos and Postcards

How to send photos and postcards to Roanoke City Jail

A great way to send love and support to loved one at Roanoke City Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Roanoke City Jail.

Frequently asked questions about Roanoke City Jail

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Roanoke City Jail.

  2. How much does it cost to send a message to Roanoke City Jail?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Roanoke City Jail?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Roanoke City Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Roanoke City Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Roanoke City Jail?
    Mailing address:

    Roanoke City Jail
    324 Campbell Ave SW
    Roanoke , VA 24016
    (540) 853-2621

    Business hours:
    • Monday: Closed
    • Tuesday: Closed
    • Wednesday: Closed
    • Thursday: 7:30 – 11:00 PM
    • Friday: Closed
    • Saturday: 7:30 – 11:00 PM
    • Sunday: 7:30 – 11:00 PM

Overview of Roanoke City Jail

Roanoke City Jail is located in Roanoke, Virginia, and is operated by the Roanoke Sheriff's Office. The facility can hold up to 416 inmates, both male and female, who are awaiting trial or serving sentences for misdemeanor offenses. Roanoke City Jail is designed to provide a safe and secure environment for inmates, staff, and visitors.

The jail has several units, including general population, maximum security, and medical units. Inmates have access to educational programs, substance abuse treatment, and mental health services. The jail also offers religious services, recreational activities, and vocational training. The staff at Roanoke City Jail is trained to provide quality care to inmates and ensure their safety.

The facility has strict security measures in place, including surveillance cameras, electronic doors, and a perimeter fence. Inmates are searched for contraband upon admission and are subject to random searches throughout their stay. The jail also has a K-9 unit to assist with drug detection and other security measures.

Roanoke City Jail has faced criticism in the past for issues such as overcrowding and inadequate medical care. However, the facility has taken steps to address these concerns, including expanding the medical unit and implementing mental health services. The Roanoke Sheriff's Office is committed to providing a safe and secure environment for inmates and staff at Roanoke City Jail.

What services are provided by Roanoke City Jail?

Roanoke City Jail in Virginia provides a range of programs and services to its inmates to help them improve their lives during their incarceration and prepare them for a successful reentry into society upon their release. One such program is the educational program, which includes academic and vocational courses. Inmates can take GED classes, earn high school diplomas, and take vocational courses that can help them gain skills and certifications that can increase their employability upon release. Additionally, the jail offers a library program, where inmates can check out books, magazines, and newspapers to continue their education and improve their literacy.

The jail also provides a range of mental health services to its inmates. Mental health professionals conduct assessments upon intake and provide treatment to those who need it. Additionally, the jail offers individual and group counseling sessions to help inmates cope with the stress of incarceration and address any mental health issues they may be experiencing. The jail also offers a substance abuse program that includes counseling and education on addiction and recovery.

Roanoke City Jail also provides a variety of religious services to inmates of different faiths. Chaplains are available to provide spiritual guidance and counseling, and religious services are held regularly. The jail also has a volunteer program that allows community members to offer their time and talents to the inmates. Volunteers can lead classes, provide tutoring, and offer mentorship and support to help inmates prepare for a successful reentry into society.

Overall, Roanoke City Jail provides a range of programs and services to its inmates to help them improve themselves and prepare for a successful reentry into society. These programs include education, mental health services, substance abuse treatment, religious services, and volunteer opportunities. By providing these programs, the jail is able to help inmates address the issues that