Roanoke River Correctional Institution

Visiting Caledonia Correctional takes some planning, but the process is straightforward once you know what to expect. First, you'll need to be on the incarcerated person's approved visitor list. The person in custody typically requests visitor application forms and mails them to you. Complete and return these forms before scheduling anything. NC DPS policy requires pat or frisk searches for most visitors entering prisons (effective October 16, 2017). North Carolina prisons may offer both in-person and video visits, though availability and hours vary by facility. Check Caledonia Correctional's visitation page before you travel. Whether you'll have contact or non-contact visits depends on the person's housing, security classification, and facility rules.

Communication at Caledonia Correctional runs through approved third-party vendors, not the prison itself. The facility has Cell Sense cellphone-detection towers and Managed Access System (MAS) equipment installed by the North Carolina Department of Public Safety. These systems detect and block unauthorized phones, and the MAS setup also provides drone-detection alerts. For staying in touch, people in custody typically use phone calls, digital messaging, tablet services, and video visits. To get started, create an account with the approved vendor, sign in through their app or web portal, and add funds. Video visits require vendor approval for both sides. Some messaging systems require the incarcerated person to message you first before you can reply.

Money deposits for people at Caledonia Correctional go through North Carolina's state-approved third-party vendors. Depending on availability, you can deposit through a website or mobile app, by phone, at an in-person kiosk or retail location, through cash-deposit partners, or by mailing a money order. Funds go into the person's trust (commissary) account for store purchases and other approved debits. Any remaining balance is returned when they leave custody or transfer. To avoid rejected or misapplied payments, enter the incarcerated person's exact booked name and inmate or account number. If mailing a money order, include the required deposit slip and make it payable to the vendor name listed on NCDAC forms. Don't include letters, photos, or staples.