Roberson County Jail, NC
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Guides for This Facility

How to Schedule and Use Robeson County Jail's SmartJailMail Video Visits (includes your free weekly kiosk visit)
Robeson County Jail only offers video visitation—no in-person visits. Here's how the SmartJailMail system works, how to schedule your free weekly kiosk session, and what you need to know before you go.
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Three Ways to Put Money on an Inmate's Account at Robeson County Jail (ATM, Online via JailPackStore, and Money Order rules)
Trying to put money on an inmate's account at Robeson County Jail? You've got three approved options: an on-site lobby ATM, online deposits through JailPackStore (McDaniel Supply), or a money order—though that last one comes with a distance rule.
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Who to Call at Robeson County Sheriff's Office: Quick Reference for Families
Need to reach someone at the Robeson County Sheriff's Office? Start here. This quick reference covers non-emergencies—if someone is in immediate danger, call 911.
Read GuideAt a Glance
Visitation
- Robeson County Jail is not currently offering in-person visitation.
- Video visits and kiosk sessions at the facility are provided via SmartJailMail.
- Each inmate is allotted one free 15-minute kiosk visitation per week.
Communication
- Roberson County Jail uses SmartInmate by Smart Communications for its online communication system.
- Video visitation appointments are scheduled via SmartJailMail at https://www.smartjailmail.com.
- To request a deputy for a home response, repossession, or funeral escort call 910-671-3170.
Sending Money
- The facility lists an ATM in the jail lobby that accepts cash or credit; transaction fees apply.
- McDaniel Supply’s JailPackStore is the online vendor named for Robeson County deposits and provides account creation for family and friends.
- The JailPackStore processing page warns users not to hit the browser back button or close the window while a transaction is processing.
Inmate Lookup
- The NC Offender Public Information Search covers state prison inmates, probationers, and parolees and supports searches by name or offender ID.
- County jail rosters are not included in the state database; local sheriffs publish county inmate lists separately.
- Search results typically display offender numbers, demographic details, birth date, arrest/booking dates, charges, and custody status.
Contact Info
- To report tips to the Sheriff's Office call 910-671-3100; callers may remain anonymous.
- To request a deputy for home response, repossession, or a funeral escort call 910-671-3170.
- CCW permit applications are handled at the Sheriff’s Office (online/download options exist); new and renewal permits require an appointment and payment by cashier's check or money order.
Facility Info
- Robeson County Detention Center houses all persons arrested in Robeson County and opened in 1992.
- The facility has a capacity of 412 inmates.
- Detention Center staff include over seventy officers, including sworn law enforcement and armed detention officers.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Robeson County Jail isn't offering in-person visits right now. Instead, visitation happens through Smart Mail kiosks and the SmartJailMail video service. Each inmate gets one free 15-minute kiosk visit per week, with additional video visits scheduled through SmartJailMail. Check the facility's current rules before trying to set anything up—formats, availability, and eligibility can change. If in-person visits return, you'll typically need to be on the incarcerated person's approved visitor list and may need to complete a visitor application.
Read full guideCommunication
Roberson County Jail uses a third-party vendor for communication. SmartInmate by Smart Communications handles online messaging and tablet services—you'll need to create an account before you can message or use other features. For video visits, schedule through SmartJailMail at https://www.smartjailmail.com. Both you and the person in custody typically need accounts and must complete approval steps before a video visit can begin. For operational or safety-related requests in the community, contact the sheriff's office phone lines.
Sending Money
Robeson County Jail offers three ways to deposit funds: an ATM in the jail lobby (cash or credit; fees apply), online deposits through McDaniel Supply's JailPackStore, and accepted money orders. JailPackStore lets family and friends create an account to add funds and access commissary services. When paying online, don't hit the back button or close the window while the transaction processes. For any deposit method, enter the incarcerated person's booked name and ID exactly as shown so funds post correctly. One note: facility information conflicts on the ATM—one source mentions a lobby ATM, while another says there's no ATM on the premises.
Read full guideInmate Lookup
North Carolina's Offender Public Information Search covers people in state custody and supervision—state prison inmates, probationers, and parolees. Search by name or offender ID, and narrow results with filters like status, gender, race/ethnicity, birth date, and age range. Name searches may also match common variations to help you find the right person. This is a state-level database, so it doesn't include county jail listings. To find someone at Roberson County Jail, check the inmate roster on the local sheriff's website. For sex-offender information, the NC SBI maintains the statewide Sex Offender Registry, and victims can sign up for phone notifications about status changes through VINElink.
Common Questions
Showing 6 of 19Does Robeson County Jail allow in-person visits?
No. Robeson County Jail is currently not offering in-person visitation.
VisitationHow do I schedule a video visit with someone at Robeson County Jail?
Video visits and kiosk visitation are scheduled through SmartJailMail.
VisitationDo I need to be approved before scheduling a visit?
Usually, yes. Most facilities require you to be on the incarcerated person's approved visitor list and complete a visitor application before scheduling a visit. Follow the facility's instructions for the exact steps and ID requirements.
VisitationHow do I set up messaging or tablet access for someone at Roberson County Jail?
Use SmartInmate by Smart Communications. Create an account in the vendor portal or app and complete their verification steps before you can exchange messages or use tablet features.
CommunicationHow do I schedule a video visit with an inmate at Roberson County Jail?
Schedule video visits through SmartJailMail at https://www.smartjailmail.com. Both you and the person in custody typically need accounts and approval before a visit can start.
CommunicationWho do I call for non-emergency deputy requests or to report a tip in Robeson County?
For a non-emergency deputy request (home response, repossession, or funeral escort), call 910-671-3170. To report a tip, call the Robeson County Sheriff’s Office tip line at 910-671-3100; callers may remain anonymous.
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Did You Know?
The Robeson County Sheriff's Office Detention Center houses everyone arrested in Robeson County. Opened in 1992, the facility has a capacity of 412 inmates.
This guide is compiled from official facility documentation and community feedback. Learn how we verify