How to Contact an Inmate at Roberson County Jail, NC (NC)

The Robeson County Detention Center currently lists no in-person visitation. Instead, visits happen through a Smart Mail kiosk. Inmates get one free 15-minute kiosk visitation per week, so keep that time limit in mind when planning.

For questions beyond day-to-day kiosk use (like clarifying a policy or addressing an ongoing issue), the jail lists supervisory contacts by email. Major Ryan Howard can be reached at ryan.howard@robesoncountysonc.gov, and Captain Dilynn Pate at dilynn.pate@robesoncountysonc.gov.

Steps to Follow

• ✓ Plan to use the Smart Mail kiosk for visitation, since visitation is listed as limited to kiosk visits
• ✓ Be ready for any on-site setup the kiosk process requires (for example, checking in and following staff instructions)
• ✓ Remember the weekly allowance: one free 15-minute kiosk visit per inmate, per week

• ✓ Deposit funds using the ATM in the jail lobby (cash or credit card). Fees apply
• ✓ Use McDaniel Supply’s online deposit option if you prefer to add funds remotely
• ✓ If you plan to mail a money order, confirm you meet the jail’s rule that money orders are received only if sent from 50 miles or more

1. Call 910-671-3100 - This is the Sheriff’s Office number listed for submitting tips.
2. Share what you know - Give the information you have in a clear, straightforward way.
3. Stay anonymous if you want - The Sheriff’s Office states you may remain anonymous.

Before you take time off work or arrange a ride, confirm the visitation rules haven't changed. Ask whether in-person visitation is still suspended, whether Smart Mail kiosk visitation is currently available, and whether there are scheduling rules or limits. Also confirm the "one free 15-minute kiosk visitation per week" policy is still in effect.

If you're putting money on an inmate's account, verify your chosen method before sending funds. Check that the jail lobby ATM is available for deposits and ask what forms of payment it accepts, along with any fees for cash or credit card transactions. Going the online route? Confirm McDaniel Supply is still the provider. For money orders, double-check the distance rule: money orders are only accepted if sent from 50 miles or more away.

Contact information can change, so verify you're reaching the right person. If you're emailing jail leadership, confirm the addresses for Major Ryan Howard (ryan.howard@robesoncountysonc.gov) and Captain Dilynn Pate (dilynn.pate@robesoncountysonc.gov). If you're calling in a tip, confirm 910-671-3100 is still the correct number and that you can remain anonymous.