Who to Call at Robeson County Sheriff's Office: Quick Reference for Families
Need to reach someone at the Robeson County Sheriff's Office? Start here. This quick reference covers non-emergencies—if someone is in immediate danger, call 911.
The Sheriff's Office has separate lines depending on what you need - reporting a crime tip, requesting a deputy, or something else entirely. Use the quick dial list below for non-emergency calls. If there's an immediate threat to life or safety, call 911.
- ✓ 910-671-3100 - Anonymous tips (you can stay anonymous)
- ✓ 910-671-3170 - Request a deputy (home response, repossession, or funeral escort)
Questions about the detention center work a bit differently. There's currently no in-person visitation - only limited visits through a Smart Mail kiosk. If you need to confirm what's allowed, sort out a visitation issue, or get clarity on detention procedures, reaching out to detention leadership is your best bet.
For detention-related questions, the detention center lists these supervisor contacts: Major Ryan Howard (ryan.howard@robesoncountysonc.gov) and Captain Dilynn Pate (dilynn.pate@robesoncountysonc.gov).
The detention center currently has no in-person visitation. Instead, visits happen through a Smart Mail kiosk, and inmates get one free 15-minute kiosk visit per week. This is the key detail to know upfront: you're working within a kiosk-based system, not a traditional visiting room.
- ✓ Jail lobby ATM - Deposit to an inmate’s trust fund using cash or credit card (fees will apply)
- ✓ Online deposits - Use McDaniel Supply’s website (jailpackstore.com)
- ✓ Money orders - Accepted only if the money order is being sent from 50 miles or more
For technical problems tied to Sheriff’s Office systems, the Information Technology Division lists these contacts: IT Specialist Tiffany Cummings (910-671-6444, it@robesoncountysonc.gov) and IT Specialist Jeriah Locklear (910-671-6119, jeriah.locklear@robesoncountync.gov).
Tip: For account-specific or payment issues, start with the vendor you’re using (for example, McDaniel Supply for online deposits). If it seems like a broader system problem on the facility side - like a local outage - then contact the Sheriff’s Office IT team.
Need to take out a warrant or file a complaint that could lead to one? Head to the Magistrates Office and speak with a magistrate directly. They'll hear your complaint and walk you through the process.
- Call 911 for an emergency - If there is immediate danger or a situation that needs urgent response.
- Call 910-671-3100 to share a tip - Use this line if you have information that may help solve a crime and you want to stay anonymous.
- Call 910-671-3170 to request a deputy - Use this for a home response, to report a repossession, or to request a funeral escort.
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