How to visit, scheduling, dress code, and visitor requirements
Robeson County Jail isn't offering in-person visits right now. Instead, visitation happens through Smart Mail kiosks and the SmartJailMail video service. Each inmate gets one free 15-minute kiosk visit per week, with additional video visits scheduled through SmartJailMail. Check the facility's current rules before trying to set anything up—formats, availability, and eligibility can change. If in-person visits return, you'll typically need to be on the incarcerated person's approved visitor list and may need to complete a visitor application.
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Robeson County Jail only offers video visitation—no in-person visits. Here's how the SmartJailMail system works, how to schedule your free weekly kiosk session, and what you need to know before you go.
No. Robeson County Jail is currently not offering in-person visitation.
Video visits and kiosk visitation are scheduled through SmartJailMail.
Usually, yes. Most facilities require you to be on the incarcerated person's approved visitor list and complete a visitor application before scheduling a visit. Follow the facility's instructions for the exact steps and ID requirements.
Trying to put money on an inmate's account at Robeson County Jail? You've got three approved options: an on-site lobby ATM, online deposits through JailPackStore (McDaniel Supply), or a money order—though that last one comes with a distance rule.
Need to reach someone at the Robeson County Sheriff's Office? Start here. This quick reference covers non-emergencies—if someone is in immediate danger, call 911.
