Robertson County Jail

Each inmate at Robertson County Jail gets one hour of visitation per week. You'll need to schedule all visits through the visitation office and stick to the posted hours (Mon-Sat 9:00 am-4:00 pm; Sun 12:00 noon-4:00 pm). Arrive on time. If you're more than 15 minutes late, your visit will be cancelled. The dress code is strictly enforced: no shorts, pajama pants, hats, sunglasses, low-cut blouses, tank tops, sleeveless or halter styles, or excessive cleavage. Leave prohibited items behind, including weapons, tobacco, backpacks, food or drinks, and books or newspapers. Cell phones are absolutely prohibited, and having one on you ends the visit immediately. Visitors generally need to be approved in advance, so contact the facility about submitting the Tennessee Visitor Application and how scheduling works.

Communication and video visitation at Robertson County Jail run through GTL's online scheduling portal. Sign in to schedule and manage visits, choose your date, time, and location, and you'll get instant confirmation once the visit is set. Video visits are browser-based, so you don't need the Visbridge program. One heads-up: if you're not receiving registration or scheduling emails, AOL and Yahoo sometimes block these messages. Try a different email address, or call GTL support at (855) 208-7349 for help. Phone and video services typically run through a third-party vendor, and your loved one usually controls which phone numbers are approved for calls.

Robertson County Jail accepts commissary deposits through kiosks in the visitation lobby and main lobby, or online through the CorrectPay website (select Tennessee as your location). Deposits go to the incarcerated person's commissary account, which is managed by the facility's commissary vendor, described in facility materials as a blind vendor. To make a deposit, look up the person using their full name plus their facility ID number or birthdate, then follow the kiosk or online prompts to enter payment details and confirm the amount. Convenience or processing fees are typically shown during checkout. Some deposits post right away, while others can take one to two business days. Keep your receipt and contact the facility if the funds don't show up.