How to Contact an Inmate at Robertson County Jail (TN)
Trying to stay in touch with someone at Robertson County Jail? Start with two basics: how visits are scheduled and how to add money to commissary. Here are the rules and the most reliable ways to handle both.
All visits at Robertson County Jail must be scheduled through the visitation office. You can't just show up. Visitation hours run Monday through Saturday from 9:00 am to 4:00 pm, and Sunday from 12:00 noon to 4:00 pm. Keep the weekly time limit in mind. Each inmate gets one hour of visitation per week, so if multiple family members want to visit, coordinate ahead of time. Also, if you arrive more than 15 minutes late, the visit will be canceled.
To put money on someone's commissary, you can use the kiosks in the visitation lobby or the main lobby. If you can't make it to the facility, online deposits are available through CorrectPay.
PREA reporting: Complaints regarding PREA can be reported by calling (615) 384-7971 or emailing crimetips@robertsonsheriff.com.
Steps to Follow
- ✓ Schedule the visit through the visitation office before you go.
- ✓ Pick a time within the posted visitation hours (Mon–Sat 9:00 am to 4:00 pm; Sun 12:00 noon to 4:00 pm).
- ✓ Keep the weekly limit in mind, inmates are allowed one hour of visitation per week.
- ✓ Arrive early enough to avoid being late, visits are canceled if you are more than 15 minutes late.
- Choose how you will deposit funds. You can use the kiosks in the visitation lobby or the main lobby, or you can deposit online through CorrectPay.
- Follow the prompts for a commissary deposit. Double-check you are selecting the correct person before you submit the payment.
- Save your receipt or confirmation. If there is a problem later, having the transaction record makes it easier to track.
Email delivery tip: GTL warns that AOL and Yahoo may block the registration or scheduling emails needed to set up visits. If your emails aren't arriving, try a different email address or call GTL support at (855) 208-7349.
Before you make plans, confirm the current process with the visitation office. Visits must be scheduled through that office. The jail lists visitation hours as Monday through Saturday 9:00 am to 4:00 pm and Sunday 12:00 noon to 4:00 pm, but schedules and procedures can change.
If you're adding money for commissary, check what payment methods the kiosks in the visitation lobby and main lobby accept, and whether any fees apply. For online deposits, make sure you're using the correct CorrectPay option for Robertson County Jail before submitting funds.
Quick double-check: Save the PREA reporting contacts: phone (615) 384-7971, email crimetips@robertsonsheriff.com. If visit registration or scheduling emails aren't coming through, GTL notes that AOL and Yahoo may block them. You can reach GTL support at (855) 208-7349.
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