How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Robertson County Sheriff's Office.

Sending Photos and Postcards

A great way to send love and support to a loved one at Robertson County Sheriff's Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Robertson County Sheriff's Office.

Frequently asked questions about Robertson County Sheriff's Office

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Robertson County Sheriff's Office.

2. How much does it cost to send a message to Robertson County Sheriff's Office?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Robertson County Sheriff's Office?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Robertson County Sheriff's Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Robertson County Sheriff's Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Robertson County Sheriff's Office?

   Mailing address:

   Robertson County Sheriff's Office
   1006 W Hwy 79
   Franklin, TX 77856
   Phone: (979) 828-3299

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Robertson County Sheriff's Office?

   Visiting hours at Robertson County Sheriff's Office vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (979) 828-3299 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Robertson County Sheriff's Office?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Robertson County Sheriff's Office for their specific mail policies.

7. How do I send money to an inmate at Robertson County Sheriff's Office?

   You can send money to an inmate at Robertson County Sheriff's Office through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Robertson County Sheriff's Office?

   Many facilities now offer video visitation as an alternative to in-person visits. At Robertson County Sheriff's Office, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Robertson County Sheriff's Office?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Robertson County Sheriff's Office for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Robertson County Sheriff's Office, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Vocational training initiatives form the foundation of rehabilitation efforts, focusing on equipping residents with marketable skills for successful reentry. These hands-on learning opportunities typically emphasize practical trades and technical skills that align with local employment demands. The facility may deliver training in areas such as construction, maintenance, and basic computer literacy to help residents build confidence and professional capabilities.

Educational advancement remains a priority through structured learning environments that address various skill levels. Adult basic education initiatives often include GED preparation and literacy improvement courses designed to strengthen academic foundations. Moreover, work programs within the facility provide residents with opportunities to develop job readiness skills while contributing to daily operations and maintenance activities.

Support services encompass a comprehensive range of therapeutic and personal development initiatives tailored to individual needs. Faith-based programs may offer spiritual guidance and community connection for interested residents. Communication skills workshops typically focus on conflict resolution and interpersonal relationship building, while healthy relationship courses address family dynamics and social interactions. Music programs often provide creative outlets for self-expression and stress management. Additionally, veteran services may deliver specialized support for former military personnel, addressing comprehensive challenges related to service-connected issues and transition planning.

Daily Life & Visitation

Structure forms the backbone of every day, with consistent routines that help residents maintain stability and purpose. Today’s schedule typically begins with early morning counts and meal service, followed by work assignments, programming, and recreational periods that deliver predictable rhythm to institutional life. This framework generally provides residents with clear expectations and helps them navigate their time constructively.

Living accommodations at Robertson County Jail typically consist of housing units designed to meet basic needs while maintaining security protocols. Residents usually share cells or dormitory-style arrangements, with access to common areas for meals and activities. Personal property is generally limited to essential items, though residents may typically purchase additional necessities through the commissary system. Moreover, the facility usually maintains visiting schedules that allow family members to connect with their loved ones through designated contact periods.

Programming opportunities often include educational classes, substance abuse counseling, and work assignments that help residents develop skills and maintain productive daily schedules. Whereas recreation time may provide physical activity and social interaction, structured programs typically focus on rehabilitation and preparation for reintegration. Family communication usually remains available through phone calls and written correspondence, helping residents maintain important support systems during their stay.