Phone Calls and Electronic Messages to Robertson County Jail Inmates (NCIC): Setup, Fees, and Blocking
If your loved one is at Robertson County Jail and the facility uses NCIC, you'll need an NCIC account—and sometimes a prepaid collect setup—before calls and messages go through. Here's how it all works.
To receive phone calls from someone at Robertson County Jail, start by creating an account with NCIC Inmate Communications. Once you're set up, the inmate can call you through the NCIC system.
Want to accept collect calls on a cell phone? NCIC offers a Prepaid Collect Account tied to your phone number. You add funds, and those funds cover incoming calls from the inmate.
One thing to know: when you load money onto a phone-number-based prepaid collect account, those funds can only be used for calls to phone numbers you authorize. This gives you control over how the balance gets spent.
Exact calling times depend on the jail's schedule. NCIC notes that phone availability is set by the facility, but inmates generally have access between 8:00 am and 11:00 pm.
Robertson County Jail also uses NCIC for electronic messaging. Through NCIC Inmate Messaging, you can send text messages, photos, and documents to an inmate.
Text messages cost $0.25 each.
Photos and documents cost $0.35 per attachment.
Need to stop jail calls from reaching your number? Robertson County Jail has a call-blocking line: 800-682-0707.
You can also request call blocking through NCIC customer service at 888-686-3699.
Prefer email? Send your blocking request to info@ncic.com.
- Decide which route you want to use - You can call the Robertson County Jail call-blocking number (800-682-0707), contact NCIC customer service (888-686-3699), or email NCIC (info@ncic.com).
- Request that calls be blocked - Tell them you want inmate/jail calls blocked to your number.
- Provide the phone number to be blocked - Give the exact number that’s receiving the unwanted calls so the block can be placed correctly.
Note: Robertson County also lists the VINE notification number at 877-894-8463, which is for victim information and notifications (separate from blocking phone calls).
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