Mail, photos, messaging, and phone/call options for staying in touch.
Robeson County Jail uses SmartInmate by Smart Communications for messaging and other communication between inmates and their families. Almost everything happens through the vendor's app or website, not at the jail itself: creating your account, adding funds, sending messages, and starting video visits. To schedule a video visit, go through SmartJailMail. Bookings are handled on the vendor portal, not through jail staff. Before you can call, message, or start a video session, you'll need to set up your account with SmartInmate and complete any verification or approval steps the system requires. Funding for paid features is typically added through the same portal.
Search for a loved one and send messages and photos in minutes.
Trying to reach someone at the Robeson County Detention Center? The process mostly runs through on-site kiosk visitation and an inmate trust account system. Here's what's currently listed, and what you should confirm before making plans.
Robeson County Jail only offers video visitation—no in-person visits. Here's how the SmartJailMail system works, how to schedule your free weekly kiosk session, and what you need to know before you go.
Visiting someone at Robeson County Jail? It's video only. Here's how to set up SmartJailMail, schedule a visit, and take advantage of the free weekly 15-minute kiosk visit.
Trying to reach the right person at the Robeson County Sheriff's Office? Here's a quick breakdown of the best phone numbers and emails for common family needs.
Need to reach someone at the Robeson County Sheriff's Office? Start here. This quick reference covers non-emergencies—if someone is in immediate danger, call 911.
Create an account with the jail’s approved vendor, SmartInmate (Smart Communications), using the vendor’s app or website. Complete the vendor’s verification and approval steps before you can message, call, or schedule video visits.
Video visits are scheduled through SmartJailMail, not at the jail. Both you and the person in custody must be approved in the vendor system before a video session can begin.
Yes. Messaging and other tablet-based features run through the vendor platform. Some systems require the person in custody to initiate contact before you can reply. Add funds through the vendor portal so the incarcerated person can place calls or use paid features.
Sending money to someone at Robeson County Jail is pretty straightforward once you pick the right method. Here are the options the jail lists, plus a few things to double-check before you submit a payment.
Robeson County Jail handles visits through video and kiosk visitation only, not in person. Here's how to set it up and what to confirm before you try to schedule.
Need to add money to someone's inmate trust account at Robeson County Jail? You have three main routes: a lobby ATM (if available), an online deposit through McDaniel Supply's JailPackStore, or a money order that meets the jail's 50-mile rule.
