Who to Call at Rock County Jail (Janesville, WI): Quick Numbers for Administration, Operations, and Records

First, figure out if your question is an operations issue or an administrative matter. Operations is staffed around the clock - call them for immediate custody or safety concerns that need someone on-site right now. Administrative offices handle everything else: non-urgent questions, policy issues, or anything that can wait for business hours.

For immediate custody or safety concerns, call the main operations line at 608-757-8000. Someone is there 24 hours a day.

Administrative Leadership

• ✓ Assistant Jail Administrator / Correctional Services Captain Nicholas Brown: 608-757-7907 (Fax: 608-757-7997)
• ✓ Captain Christopher Krahn: 608-757-7910 (Fax: 608-757-7997)

The leadership contacts above are for non-urgent administrative questions - things that aren't time-sensitive and don't need an immediate response from operations staff. Call during administrative office hours: Monday–Friday, 7:00 am to 3:00 pm.

Records Numbers

• ✓ Traffic Accident Reports: 608-757-7950
• ✓ Traffic Citations: 608-757-7902
• ✓ Incident or Arrest Reports: 608-757-7951
• ✓ Inmate or Jail Records: 608-757-7958

Need help beyond the general lines? Contact Records Supervisor Sergeant Kohler at (608) 373-3879. The Custodian of Records is Captain Lund (Support Services Bureau).

You can request incident and arrest reports, accident reports ($3 charge), jail and medical records, audio, photos, body camera and dash camera footage, citations, and records checks. One exception: 911 audio requests go to the Rock County 911 Communications Center, not the jail.

1. Call Traffic Accident Reports at 608-757-7950 - This is the direct line for accident report requests.
2. Reach out during Records public hours - Monday–Friday (excluding holidays), 7:00 a.m. to 4:00 p.m.
3. Plan for the accident report fee - Accident reports have a $3 charge.

1. Call Incident or Arrest Reports at 608-757-7951 - Use this number for help with incident or arrest report requests.
2. Use Records hours (or the Next Request system) - Records public hours are Monday–Friday (excluding holidays), 7:00 a.m. to 4:00 p.m., and the department encourages using “Next Request” when appropriate.

1. Call operations at 608-757-8000 for urgent, immediate issues - This line is staffed 24 hours per day.
2. Call Inmate or Jail Records at 608-757-7958 for records-related questions - This is the direct line for inmate/jail records requests.

1. Decide whether you need jail leadership - For non-urgent administrative questions, start with the Assistant Jail Administrator or a Captain.
2. Call Captain Nicholas Brown at 608-757-7907 or Captain Christopher Krahn at 608-757-7910 - Use the fax 608-757-7997 if you’re sending paperwork.
3. Call during administrative office hours - Monday–Friday, 7:00 am to 3:00 pm.

1. Direct your request to the Rock County 911 Communications Center - 911 audio requests are handled there, not through the Sheriff’s Office Records request page.