Rock Island County Jail

Most Illinois jails require visits to be scheduled in advance, and Rock Island County Jail is no different. You can often schedule at an on-site kiosk or set up a remote video visit if that option is available. Before visiting, the incarcerated person needs to add you to their approved visitor list, and you'll need to complete the facility's visitor approval process. On-site visits typically happen at public terminals or in visitation booths. Remote visits run through third-party video services during the facility's designated time windows. When you arrive, expect staff to search you, your vehicle, and your belongings. Bring a current, readable photo ID if you're an adult. Minors usually need to attend with a parent or legal guardian.

Rock Island County Jail switched to an electronic mail system (ViaPath/TextBehind) with a new inmate mail address effective July 1, 2024. Personal mail, including letters, postcards, greeting cards, photographs, and drawings, gets scanned and delivered digitally to inmates through the facility's tablet system. If something you mailed doesn't show up in the inmate's account, contact TextBehind support using the vendor's delivery-issues contact information. Phone calls, video visits, and electronic messaging are generally available but monitored and recorded. You'll typically need to register with the facility's approved communications vendor, add funds to an account, and schedule video visits through the vendor's system.

Mail money orders and legal mail directly to Rock Island County Jail, 1317 Third Avenue, Rock Island, IL 61201. The jail doesn't include money orders or attorney-client privileged mail in its scanned electronic mail process, so send these as physical mail following the jail's instructions. Sending child support for someone housed here? Payments go through the Illinois State Disbursement Unit (SDU). Mail SDU child support items to SDU PO Box 5400, Carol Stream, IL 60197-5400. For past-due child support, the Illinois SDU accepts Visa and MasterCard by phone at 1-877-225-7077. When sending funds, double-check the person's full name and booking or ID number (or date of birth). Pick the right deposit method: online vendor, kiosk, retail agent, or mail. Electronic deposits usually post faster than mailed payments.