How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Rockwall County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Rockwall County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Rockwall County Jail.

Frequently asked questions about Rockwall County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Rockwall County Jail.

2. How much does it cost to send a message to Rockwall County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Rockwall County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Rockwall County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Rockwall County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Rockwall County Jail?

   Mailing address:

   Rockwall County Jail
   950 T L Townsend Dr
   Rockwall, TX 75087
   Phone: (972) 204-7108

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Rockwall County Jail?

   Visiting hours at Rockwall County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (972) 204-7108 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Rockwall County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Rockwall County Jail for their specific mail policies.

7. How do I send money to an inmate at Rockwall County Jail?

   You can send money to an inmate at Rockwall County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Rockwall County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Rockwall County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Rockwall County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Rockwall County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Rockwall County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Comprehensive rehabilitation initiatives at Rockwall County Jail typically emphasize a multifaceted approach that addresses the diverse needs of residents through structured programming and skill development opportunities. The facility’s philosophy centers on preparing individuals for successful community reintegration by providing foundational tools that may enhance their prospects for employment, education, and personal stability upon release. These initiatives often incorporate evidence-based practices that recognize the interconnected nature of education, vocational training, and therapeutic support in fostering meaningful behavioral change.

Educational initiatives form a cornerstone of the facility’s programming, often delivering basic literacy instruction, GED preparation, and adult education services that help residents strengthen their academic foundations. In addition to this educational framework, vocational training opportunities may include specialized certification programs such as HVAC training, which typically provides residents with marketable technical skills and industry-recognized credentials. These vocational initiatives often emphasize hands-on learning experiences that prepare participants for specific career pathways, potentially increasing their employment prospects and earning capacity following their release from custody.

Support services and therapeutic initiatives frequently complement the educational and vocational components through comprehensive substance abuse treatment programs that address underlying addiction issues. Work programs within the facility may offer residents structured opportunities to develop professional skills, maintain productive routines, and contribute to facility operations while earning modest compensation. Community resource connections often serve as a bridge between incarceration and reintegration, typically linking residents with external support networks, housing assistance, and continued treatment services that may facilitate their transition back into the community with enhanced stability and reduced recidivism risk.

Daily Life & Visitation

The steady rhythm of scheduled activities currently anchors each day for residents, creating a predictable framework that continues to provide essential stability during their time in custody. Morning routines typically begin early with headcount procedures, followed by meal service that generally occurs at consistent intervals throughout the day. Residents usually participate in scheduled programming activities, work assignments within the facility, and recreational periods that may include access to television, reading materials, and structured exercise time. The dining arrangements often involve meals served in designated areas, with residents typically receiving three meals daily that meet basic nutritional requirements.

In addition to this structured schedule, living accommodations generally consist of shared housing units where residents are assigned based on classification levels and security considerations. Personal belongings are usually limited to approved items, and residents may typically access commissary services to purchase additional necessities and approved comfort items. The facility often maintains security protocols that include regular inspections and supervised movement between different areas, while also providing space for quiet activities such as reading or letter writing during designated free time periods.

Despite this controlled environment, the facility generally delivers opportunities for residents to maintain connections with family members and support systems through scheduled visitation programs and telephone access. Work assignments may include kitchen duties, facility maintenance, or laundry services, which often provide residents with constructive daily activities and sometimes opportunities to develop practical skills. Programming schedules typically encompass educational resources, recreational activities, and structured group sessions that continue to support personal development and preparation for eventual reintegration into the community.