How to Set Up a TDCJ Visitation Scheduler Account (for visiting Rogelio Sanchez State Jail)

You're responsible for creating your own TDCJ Online Visitation Scheduler account. Staff can't do it for you. Once your account exists, they may be able to help update certain details, but the initial setup is entirely on you.

One quick eligibility check before you start: the TDCJ Online Visitation Scheduler is only available to residents of the United States, Canada, and Mexico.

On the account creation screen, enter a valid email address and submit it. The system will send you a message with a link and a 7-digit validation code. You can use either one to complete registration.

1. Open the registration email - Look for the message that contains the link and your 7-digit validation code.
2. Use the link or the code to validate - Follow the link, or copy the 7-digit code and enter it where prompted to complete the validation step.
3. Finish the registration screen - Re-enter your email if asked, then submit so you can move forward to password setup and the questionnaire.

Next, create a password. The system displays the requirements on screen. Follow them closely and re-type your password to confirm. If it keeps getting rejected, slow down and match the rules exactly.

When filling out your visitor profile, pay close attention to the phone number field. TDCJ requires this exact format: XXX XXX XXXX. Use spaces, not dashes.

• ✓ Leaving any Background Questionnaire question unanswered (you cannot proceed until every question is completed)
• ✓ Typing your phone number with dashes instead of spaces (it must be XXX XXX XXXX)

To visit someone at Rogelio Sanchez State Jail, you'll need to add them to your scheduler profile. When searching, the TDCJ or SID number must be exactly 8 digits. Too few, too many, or the wrong number, and the search won't work.

1. Use TDCJ Offender Search if you don’t know the number - Look up the inmate’s TDCJ or SID number using the TDCJ Offender Search on the TDCJ website.
2. Copy the number carefully - Make sure you have the full number and that it is 8 digits.
3. Return to the scheduler and add the inmate - Enter the 8-digit TDCJ or SID number exactly as shown, then continue through the prompts to request approval.

Troubleshooting Checklist

• ✓ Your Background Questionnaire is fully answered (no skipped questions)
• ✓ Your phone number is entered as XXX XXX XXXX (spaces only, no dashes)
• ✓ The inmate’s TDCJ or SID number is exactly 8 digits