How to Add Money to an Inmate's Commissary Account at Rogers County Jail
Getting money onto someone's commissary account at Rogers County Jail comes down to four options: online, by phone, by mail, or cash at the lobby kiosk. Which method works best depends on whether you're using a card, mailing a money order, or paying cash—and how fast you need the funds to hit the account.
Rogers County Jail offers four ways to add commissary funds. Have a debit or credit card? You can deposit online through JailATM (make sure to select Amos G. Ward Detention Facility) or call Prodigy to pay by phone. No card? Send a Money Order or Cashier's Check made payable to Prodigy Solutions, Inc. Prefer cash? There's a black commissary kiosk in the detention center lobby - but it only takes bills, not cards.
Note: If you’re depositing cash at the lobby kiosk, the money has to be in by Tuesday at 8:00 AM to be available for that week’s commissary order.
Online deposits go through JailATM. The key step: select Amos G. Ward Detention Facility when setting up your deposit. This is usually the easiest route if you have a card and don't want to mail anything or visit the jail in person.
Phone deposits go through Prodigy at 1 (870) 627-5476 - available 24 hours a day, 365 days a year. This works well if you'd rather talk through the deposit instead of navigating the online system.
No credit card? You can mail a Money Order or Cashier's Check made payable to Prodigy Solutions, Inc. This takes more coordination than other methods - you'll need to include the right identifying details so the money lands in the correct account.
- ✓ Your name
- ✓ Your phone number
- ✓ The correctional center where your family member/friend is currently residing
- ✓ Which account the money should go to (your Prepaid Collect Account or the inmate’s Pin Debit Account)
- ✓ If depositing to the inmate’s Pin Debit Account: the inmate’s name and PIN number
For cash deposits, use the black commissary kiosk in the detention center lobby. It accepts cash only - bring bills, not a card.
Note: Cash deposits at the lobby kiosk must be made by Tuesday at 8:00 AM for the funds to be available for that week’s commissary order.
Timing trips people up. For cash deposits at the lobby kiosk, the cutoff is firm: Tuesday at 8:00 AM for that week's commissary order. Mailing a Money Order or Cashier's Check? Build in extra time for delivery and processing so you don't miss your target week.
- Decide how fast you need the money available - if you’re close to the weekly cutoff, use an online deposit through JailATM (select Amos G. Ward Detention Facility) or deposit by phone through Prodigy.
- Use phone deposits anytime if that’s easiest - Prodigy takes deposits 24/7 at 1 (870) 627-5476.
- If you mail a payment, label it clearly - include your identifying info, specify whether it’s for Prepaid Collect or the inmate’s Pin Debit, and for Pin Debit be sure to include the inmate’s name and PIN number.
- Mail early - mailed money orders and cashier’s checks need extra time to arrive and be processed, so don’t wait until the last minute if the goal is a specific week’s commissary order.
If a deposit doesn't show up, call Prodigy at 1 (870) 627-5476 (available 24/7). Keep your confirmation details or receipt handy so you can reference the amount and date. The jail's commissary instructions don't list fees or exact processing times, so asking the vendor directly is the fastest way to sort things out.
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