How to send messages, photos, and packages
Trying to reach someone at Rolling Plains? Here's the key thing: detainees can't receive incoming phone calls. All telephone service runs through Correct Solutions Group, which handles call setup, payment, and monitoring. Each detainee gets 500 minutes of phone time per month—a policy noted during the COVID-19 visitation suspension. Need to leave an urgent message? Call (940) 864-6200 with the detainee's full name, alien registration number, plus your name and phone number. For other options like video visits or electronic messaging, check the facility page to see what's currently available.
Search for a loved one and send messages and photos in minutes.
No. Detainees at Rolling Plains cannot receive incoming phone calls.
Each detainee is provided 500 minutes of phone time per month.
Call (940) 864-6200 and provide the detainee’s full name, alien registration number, and your name and telephone number.
Telephone services at Rolling Plains are provided under contract by Correct Solutions Group.
Need to get a time-sensitive message to someone at Rolling Plains Detention Center? You can't call them directly, but the facility does have a way to pass along urgent messages.
Phone contact at Rolling Plains works differently than outside. Here's what you need to know about the 500-minute monthly allowance, who runs the system, and how to get an urgent message through.
When someone arrives at Rolling Plains, they don't keep their personal property. Staff inventory and log everything during intake, then secure it. Valuables go into property bags and are stored in a designated secure area — nothing moves around the facility unaccounted for.
