Roxbury C.I., MD

Roxbury C.I. runs on a weekend odd/even system based on the last digit of the incarcerated person's SID number. Confirm which dates match that digit before you go. Protective-custody visits are Saturdays and Sundays from 12:30 p.m. to 1:30 p.m., limited to one hour each. At the entrance, you'll need to clear a metal detector. Failing screening can mean your visit is denied. Nothing is allowed in the visiting room except life-saving medications, and you must notify the Front Lobby Officer about any such medication before your visit. Whether visiting in person or by video, make sure you're on the approved visitor list, complete any required forms or scheduling, and bring a valid photo ID.

ConnectNetwork is the authorized portal for deposits and account management at Roxbury C.I. Use it to add funds or manage an account for someone inside. To receive phone calls, set up an AdvancePay prepaid telephone account. Keep in mind that calls from Maryland facilities are outgoing only and are typically monitored and recorded. The ConnectNetwork mobile apps let you handle deposits, scheduling, and video visits from your phone. Android users can also use the VisMobile app to register, schedule, view, and cancel visits, plus conduct online video visits (with the required add-on). Set up your vendor account early, fund prepaid or PIN-debit options before you need them, install the app ahead of time, and log in before any scheduled video visit.

To send money to someone at Roxbury C.I., you'll use ConnectNetwork for deposits and account management. Options include online, phone, and kiosk payments. Fees can apply depending on the method you choose, and the system will show any charges before you complete the transaction. Other deposit options may include on-site kiosks, participating retail cash locations, and mailed lockbox options when offered. Have the person's inmate ID or full name ready so the funds post to the correct account. Processing times vary by method. Online and kiosk deposits tend to post faster than mailed or lockbox payments. If you run into issues, ConnectNetwork customer service and automated phone support can help. For phone calls, consider setting up an AdvancePay prepaid account.