Roxbury C.I., MD

Roxbury C.I. offers in-person visits, video visits, or both—though availability and rules often vary by housing unit. You'll need to be on the incarcerated person's approved visitor list before you can visit. Bring a valid government-issued photo ID, complete any required paperwork, and expect security screening when you arrive. Video visitation typically requires submitting the facility's video visitation form and creating an account on the vendor's platform. On-site video sessions may be free, while at-home video visits often have fees. For payments or deposits tied to visits, options include ConnectNetwork kiosks, online payments through ConnectNetwork, and automated phone payments—often accepting Visa or MasterCard and available 24/7.

Mail sent to Roxbury C.I. goes through an off-site mail-processing vendor. Most incoming letters are opened for inspection, scanned, and delivered to the incarcerated person electronically or as a scanned copy—not as a physical envelope in the housing unit. Facility staff still screen general mail for contraband. Legal or special mail that's properly marked is handled differently and may be opened in the inmate's presence. To avoid delays or returns: write on plain white paper, use a plain white envelope, include your full legal name and complete return address, and list the incarcerated person's full legal name. Sending money by mail? Some payment vendors accept checks or money orders—follow their exact payee and account instructions.

To add money for someone at Roxbury C.I., use ConnectNetwork. You can deposit online (24/7), through an automated phone system, at on-site kiosks (often in visitation areas), at participating retail cash locations, or by mail using facility/vendor lockboxes. Online and phone payments accept Visa and MasterCard. Kiosk and many automated-channel deposits post immediately to eligible AdvancePay, PinDebit, or DebitLink accounts. Trust Fund deposits are typically transmitted to the facility within one business day. Mailed checks or money orders and retail cash deposits are generally processed the next business day after receipt—availability may depend on facility policies. For mailed payments, follow the required payable name, identifiers, and lockbox instructions so funds post correctly.

For deposits at Roxbury C.I., use ConnectNetwork's vendor channels. ConnectNetwork offers five payment options: Online, Phone, Kiosk, Mail, and Retail—with transactions supported through online and mobile apps, automated phone systems, kiosks, retail locations, and mail. Phone payments use an automated voice system that accepts Visa and MasterCard 24/7/365. Timing varies by deposit type: automated deposits to AdvancePay, PinDebit, and DebitLink are available immediately, while automated Trust Fund deposits are transmitted to the facility within one business day. For non-payment questions, check the facility's official contact page and follow their instructions.