How to Send Money to Someone at Roxbury C.I.: All ConnectNetwork Payment Options

ConnectNetwork supports five ways to send money for Roxbury C.I.: online (website or mobile app), automated phone system, self-service kiosk, mail, or retail cash deposit (started online, finished at a participating store). The best choice depends on what you're paying with - card, cash, or check/money order - and how fast you need the funds to arrive.

Online and mobile payments are the most convenient option if you have a debit or credit card. You'll use the ConnectNetwork website or mobile app, and you'll need a ConnectNetwork account to complete the transaction. Once logged in, select the person and facility, choose the service you're paying for, enter the amount, and pay with Visa or MasterCard. You can make payments any time - 24/7, 365 days a year. Deposits to automated account types like AdvancePay, PinDebit, or DebitLink are available immediately.

Prefer not to use a website or app? You can pay through ConnectNetwork's automated phone system instead. It walks you through each step, accepts Visa and MasterCard, and runs 24/7, 365 days a year. Have your details ready before you call - the facility name, the person you're sending money to, and your payment info. Saves time and frustration.

1. Get the basic details together - have the facility name, the incarcerated person’s information, and your Visa/MasterCard ready.
2. Check whether you need the Site ID - for certain deposits (Trust Fund and/or PIN Debit), you may be required to provide Roxbury C.I.’s Site ID.
3. Pull the Site ID from the facility page - if it’s required, you can find it on Roxbury C.I.’s ConnectNetwork facility page before you call.

Kiosk payments work well if you want to pay in person and have the deposit post right away. ConnectNetwork kiosks for Roxbury C.I. may be in the facility's visitation area, or at locations like government offices, probation offices, or courthouses. Using one is similar to an ATM: follow the on-screen prompts and insert cash, a credit card, or a debit card. Deposits to AdvancePay, PinDebit, and DebitLink are available immediately.

Retail cash deposits are a solid option when you have cash but don't want to mail a money order. It's a two-step process: start the deposit online through your ConnectNetwork account, then visit a participating store to pay with cash. Participating retailers include Walmart, Kroger, ACE, and Kmart. Many are open 24/7, which helps if you're working around a tight schedule. Retail deposits are generally processed the next business day, though when funds actually become available depends on Roxbury C.I.'s policies.

Mail deposits work if you prefer sending a check or money order - but only where the facility allows it. ConnectNetwork supports mailed payments through the U.S. Postal Service for Roxbury C.I., depending on facility rules. Expect mailed deposits to be processed the next business day after receipt. Final availability still depends on Roxbury C.I.'s policies.

If speed matters most, go with an automated channel. Deposits made online, through the app, by phone, or at a kiosk to AdvancePay, PinDebit, and DebitLink are available immediately - helpful if your loved one needs to make a call right away. Trust Fund deposits through automated channels take a bit longer; they're transmitted to the facility within one business day. Retail cash deposits and mailed payments are generally processed the next business day after receipt. In all cases, Roxbury C.I.'s policies can affect when funds actually become available.

• ✓ Have the incarcerated person’s information and the facility name handy before you start.
• ✓ If you’re making a Trust Fund and/or PIN Debit deposit, check whether you need Roxbury C.I.’s Site ID (it’s listed on the ConnectNetwork facility page).
• ✓ If you’re doing a retail cash deposit, remember you must start it online first, then finish it in-store - many participating stores are open 24/7.

Before you submit, double-check Roxbury C.I.'s details on the facility's ConnectNetwork page - especially if you're making a Trust Fund or PIN Debit deposit that may require a Site ID. Keep timing in mind: automated deposits to AdvancePay/PinDebit/DebitLink are available immediately, Trust Fund deposits transmit within one business day, and retail or mail deposits process the next business day after receipt. Final availability depends on Roxbury C.I.'s policies.