Why Only Money Orders? Understanding Roxbury C.I.'s Trust Fund Deposit Rules

Roxbury C.I. accepts money orders only for Trust Fund deposits. Personal checks and cashier's checks won't work. Send anything else, and you're looking at delays while you sort it out and resend the payment correctly.

Sender Actions

• ✓ Buy a money order for the amount you want to send (don’t use a personal check or cashier’s check for Trust Fund deposits at Roxbury C.I.).
• ✓ Before you write anything in ink, double-check the Roxbury C.I. instructions for the exact payee wording and where it should be mailed.
• ✓ Include the incarcerated person’s name/ID and the facility name with the payment (either on the money order itself where allowed, or in a short cover letter).

Deciding between mailing a money order and using an automated option? The main difference is speed. Deposits made through automated channels - online, mobile app, phone, or kiosk - are transmitted to the facility within one business day. That's not always instant, but it's typically faster than waiting on mail delivery.

1. Confirm the Roxbury C.I. Trust Fund instructions first - check the facility’s guidance for the correct payee name and where the money order should be sent.
2. Fill out the money order carefully - wherever the form allows, include the incarcerated person’s name/ID and the facility name so staff can match the payment to the right account.
3. Add a simple cover letter if needed - if there isn’t a clear place on the money order for all the details, write the incarcerated person’s name/ID and “Roxbury C.I.” on a short note and include it with the money order.
4. Keep your receipt and a copy of what you sent - hold onto the money order receipt (and any copy or photo you make) until the deposit shows up.

Before mailing anything, double-check you're using the right address for the specific deposit type. Addresses can vary by account, and mailed deposits are typically processed the next business day after arrival. Send it to the wrong place, and you're adding extra days while it gets redirected or returned.

Verify Before Send

• ✓ Re-check the Roxbury C.I. facility page for the current Trust Fund deposit instructions, including any payee wording and required identifiers.
• ✓ If you’re paying by phone, have the facility “Site ID” available - you may be required to provide it.
• ✓ For phone payments, be ready with your payment details; the automated phone system accepts major credit cards (Visa and MasterCard).
• ✓ Keep your receipts (money order stub or phone confirmation) until the funds show up in the account.