How to deposit funds, commissary, and payment options
To add money for someone at Roxbury C.I., use ConnectNetwork. You can deposit online (24/7), through an automated phone system, at on-site kiosks (often in visitation areas), at participating retail cash locations, or by mail using facility/vendor lockboxes. Online and phone payments accept Visa and MasterCard. Kiosk and many automated-channel deposits post immediately to eligible AdvancePay, PinDebit, or DebitLink accounts. Trust Fund deposits are typically transmitted to the facility within one business day. Mailed checks or money orders and retail cash deposits are generally processed the next business day after receipt—availability may depend on facility policies. For mailed payments, follow the required payable name, identifiers, and lockbox instructions so funds post correctly.
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Need to put money on someone's account at Roxbury C.I.? ConnectNetwork offers several ways to do it—some faster, some better for cash payments. Here's how to pick the right one for your situation.
Money deposits at Roxbury C.I. go through ConnectNetwork, and you've got several ways to pay. Online deposits through the ConnectNetwork website or mobile app accept Visa and MasterCard. Prefer the phone? Their automated system works too. You can also use self-service kiosks (cash, credit, or debit), make cash payments at participating retail stores, or send deposits by mail.
Prefer sending a check or money order over paying online or by phone? Mail works. GTL's ConnectNetwork system accepts checks and money orders via U.S. Postal Service for specific services and facilities—though what's available varies by location.
Deposit through ConnectNetwork online, by automated phone system, at on-site kiosks, at participating retail cash locations, or by mail/lockbox. Retail cash deposits start online and are completed in-store at participating locations like Walmart and Kroger. Follow the ConnectNetwork steps to select the inmate or service and enter the required identifiers and payment details.
Automated-channel deposits for AdvancePay, PinDebit, and DebitLink typically post immediately. Trust Fund deposits are generally transmitted to the facility within one business day. Mailed payments and retail cash transactions usually process the next business day after receipt—timing can depend on facility rules.
For AdvancePay by mail, make the check or money order payable to “AdvancePay Service Department” and include your account number. GTL/DSI/PCS AdvancePay accounts are mailed to the AdvancePay Service Department lockbox in Dallas, while other VAC accounts use the VAC Dept P.O. Box in Dallas. For PIN Debit by mail, include the inmate name or ID and the facility name with the payment.
Don't have a credit or debit card? You've still got options for getting money onto an account connected to Roxbury C.I. You can pay cash at a participating retail store, use Western Union Quick Collect for certain deposits, or mail a money order when the account type allows it.
Want to put money on someone's Trust Fund at Roxbury C.I.? Here's the key rule: money orders only. Know this upfront, and you'll avoid a rejected deposit and unnecessary delays.
