Mail, photos, messaging, and phone/call options for staying in touch.
ConnectNetwork is the authorized portal for deposits and account management at Roxbury C.I. Use it to add funds or manage an account for someone inside. To receive phone calls, set up an AdvancePay prepaid telephone account. Keep in mind that calls from Maryland facilities are outgoing only and are typically monitored and recorded. The ConnectNetwork mobile apps let you handle deposits, scheduling, and video visits from your phone. Android users can also use the VisMobile app to register, schedule, view, and cancel visits, plus conduct online video visits (with the required add-on). Set up your vendor account early, fund prepaid or PIN-debit options before you need them, install the app ahead of time, and log in before any scheduled video visit.
Search for a loved one and send messages and photos in minutes.
To accept phone calls from someone incarcerated at Roxbury Correctional Institution, you'll need to set up an AdvancePay® prepaid telephone account. It works like this: you load money onto your phone number, and that balance gets used each time your loved one calls you.
Trying to set up phone calls from Roxbury Correctional Institution? ConnectNetwork gives you two main options: AdvancePay (tied to your phone number) and PIN Debit (tied to the incarcerated person's phone account). Here's how to figure out which one fits your situation.
Prefer sending a check or money order over paying online or by phone? Mail works. GTL's ConnectNetwork system accepts checks and money orders via U.S. Postal Service for specific services and facilities—though what's available varies by location.
Use ConnectNetwork, the facility’s authorized portal, to make deposits and manage the person’s account. Set up and fund your account in advance to avoid delays when funds are needed.
Set up an AdvancePay prepaid telephone account to accept calls from someone at Roxbury C.I. Calls from Maryland facilities are outgoing only, and they're typically monitored and recorded.
Yes. The ConnectNetwork mobile apps support scheduling and conducting video visits from your phone. On Android, the VisMobile app also lets you register, schedule, view, and cancel visits, plus conduct online video visits (Android only, with the required add-on). Install the app ahead of time, log in before the visit, and use headphones for better audio.
A first visit to Roxbury Correctional Institution goes more smoothly when you pack light. Below you'll find what you can actually bring into the visiting room (very little), what needs to stay in the front lobby, rules for visiting with kids, group size limits, and who to contact if you have a special situation like life-saving medication.
Every visitor at Roxbury Correctional Institution has to clear a metal detector before entering. If you can't clear it, your visit may be denied. A few minutes of prep before you leave home can save you the trip.
Sending money is usually straightforward once you know which system to use. For this facility, ConnectNetwork is the authorized portal for deposits and account management.
