Roy K. Robb Facility

Visiting Roy K. Robb Facility takes some planning, but it's manageable once you confirm the details upfront. First, verify the inmate is assigned to the correct unit and has visitation privileges. Then check the visitation schedule—it's updated daily on weekdays and multiple times on visitation days. Call the unit to verify your visit; it's not confirmed until staff contacts you with confirmation. Bring a government-issued photo ID and review the facility's acceptable ID list before you arrive. Cell phones aren't allowed inside the secure perimeter. Cash isn't allowed either, except coins—$35 max. Each inmate gets one visit per weekend. If you're removed from a visitor list, you can appeal in writing to the Director's Review Committee within 14 days (PO Box 99, Huntsville, TX 77342). Spiritual visits are coordinated through the unit warden's office, following standard visitor approval and scheduling steps.

To receive calls from an inmate at Roy K. Robb Facility, register your phone number online through Friends & Family Enrollment and enter the inmate's TDCJ ID when prompted. You'll need to confirm you're the registered owner of the number, be at least 18, and make sure your driver license or state ID name matches the phone listing or bill. Inmate phones are generally available 5:00 a.m. to 12:00 a.m. Each call is limited to 30 minutes, and calls (except attorney-of-record calls) may be monitored and recorded. Calls can only go to home landlines, post-paid cell phones, and pre-paid cell phones—no internet services, 800 numbers, businesses, pay phones, or international numbers. Securus remote video visits last 60 minutes, cost $10, and are limited to one per month. Contact Securus Customer Service if you run into issues.

Family and friends can fund an inmate account at Roy K. Robb Facility by mailing a money order or cashier's check, using vendor services (JPay, eCommDirect, Access Corrections), or enrolling in TDCJ's free monthly ACH debit service. Make payments payable to

Trying to reach the right office connected to Roy K. Robb Facility? The Victim Services Division is at 8712 Shoal Creek Blvd., Suite 265, Austin, TX 78757, with a toll-free line at (800) 848-4284. For questions about inmate trust fund deposits, call 936.438.8990. For other needs, start with the facility's official website or the county sheriff's page. Have the detainee's full name, date of birth, and inmate or booking ID ready before you call. If you need records or forms by mail, include the required request form, any fees in the agency's accepted format, and a self-addressed stamped envelope when required. For court matters, contact the county district court clerk or relevant court office to confirm filings and hearing information.