Contact an Inmate at Roy K. Robb Facility.

Mail, photos, messaging, and phone/call options for staying in touch.

Overview

To receive calls from an inmate at Roy K. Robb Facility, register your phone number online through Friends & Family Enrollment and enter the inmate's TDCJ ID when prompted. You'll need to confirm you're the registered owner of the number, be at least 18, and make sure your driver license or state ID name matches the phone listing or bill. Inmate phones are generally available 5:00 a.m. to 12:00 a.m. Each call is limited to 30 minutes, and calls (except attorney-of-record calls) may be monitored and recorded. Calls can only go to home landlines, post-paid cell phones, and pre-paid cell phones—no internet services, 800 numbers, businesses, pay phones, or international numbers. Securus remote video visits last 60 minutes, cost $10, and are limited to one per month. Contact Securus Customer Service if you run into issues.

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Quick Facts

You must register your phone number online via Friends & Family Enrollment and provide the inmate's TDCJ ID to receive calls.
Inmate calls are generally available about 5:00 a.m. to 12:00 a.m. and individual calls are limited to 30 minutes.
Calls are allowed only to home landlines, post-paid cell phones, and pre-paid cell phones; internet, 800, business, pay phone, and international numbers are not permitted.
Securus remote video visits cost $10, last 60 minutes, and inmates are limited to one remote video visit per month.

Contact & Communication Guides

How to Register Your Phone to Receive Calls from an Inmate (for Roy K. Robb families)

If your loved one is in TDCJ custody, your phone number must be enrolled before you can receive their calls. Have the inmate's TDCJ ID number ready—you'll need it.

Phone Call Rules for TDCJ Inmates — What Roy K. Robb Families Should Know

Phone calls are often the quickest way to stay connected, but TDCJ has specific rules about timing, approved numbers, and what you're agreeing to as the registered phone owner. Here's what Roy K. Robb families need to know before waiting by the phone—or troubleshooting a calling problem.

Quick Contacts: Who to Call About an Inmate at Roy K. Robb

Trying to help someone at Roy K. Robb? The fastest path forward usually starts with calling the right office. Here are the contacts families need most often—for phone setup, trust fund deposits, and video visits.

Common Questions

How do I register my phone to receive calls from an inmate at Roy K. Robb Facility?

Register your phone number online through the Friends & Family Enrollment process and provide the inmate’s TDCJ ID. You must confirm you’re the registered owner of the number, be at least 18 years old, and your ID name must match the phone listing or bill.

When can inmates make phone calls and how long can each call last?

Inmate phones are generally available about 5:00 a.m. to 12:00 a.m., and each call is limited to 30 minutes. Calls (except to an attorney of record) may be monitored and recorded.

What are the rules and support options for remote video visits at Roy K. Robb Facility?

Remote video visits are through Securus, last 60 minutes, cost $10, and are limited to one remote visit per month. If you run into problems, contact Securus Customer Service for assistance.