How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at RSW Regional Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at RSW Regional Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of RSW Regional Jail.

Frequently asked questions about RSW Regional Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by RSW Regional Jail.

2. How much does it cost to send a message to RSW Regional Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at RSW Regional Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at RSW Regional Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at RSW Regional Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of RSW Regional Jail?

   Mailing address:

   RSW Regional Jail
   6601 Winchester Rd
   Front Royal, VA 22630
   Phone: (540) 622-6097

   Business hours:

   • Monday: 8:30 AM – 5:00 PM
   • Tuesday: 8:30 AM – 5:00 PM
   • Wednesday: 8:30 AM – 5:00 PM
   • Thursday: 8:30 AM – 5:00 PM
   • Friday: 8:30 AM – 5:00 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at RSW Regional Jail?

   Visiting hours at RSW Regional Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (540) 622-6097 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to RSW Regional Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with RSW Regional Jail for their specific mail policies.

7. How do I send money to an inmate at RSW Regional Jail?

   You can send money to an inmate at RSW Regional Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at RSW Regional Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At RSW Regional Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at RSW Regional Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact RSW Regional Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at RSW Regional Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication and correspondence rights form a cornerstone of the rehabilitative approach at RSW Regional Jail, where inmates maintain access to mail services regardless of their confinement status. The facility operates through a modern digital mail processing system, partnering with a third-party center in North Carolina to scan and electronically deliver correspondence to inmates' tablets after security screening. This technology-enhanced communication system ensures that individuals can maintain vital connections with family, friends, and support networks while serving their sentences.

Beyond communication services, RSW Regional Jail may offer educational programming that could include GED preparation classes, adult basic education, and vocational training opportunities designed to enhance employment prospects upon release. The facility typically provides counseling services that may encompass substance abuse treatment programs, mental health support, and behavioral modification courses. These rehabilitative programs often work in conjunction with life skills workshops covering topics such as financial literacy, job readiness, and conflict resolution.

Support services at the facility may include religious and spiritual programs, recreational activities, and library access to promote personal growth and constructive use of time. The jail likely maintains partnerships with local organizations to provide reentry planning assistance, helping individuals prepare for successful community reintegration. Medical and mental health services are typically available to address the comprehensive needs of the inmate population, while work programs may offer opportunities for skill development and institutional maintenance responsibilities.

Daily Life & Visitation

Correspondence serves as a vital connection between inmates and their families at RSW Regional Jail, with a modern digital mail system that processes letters through a third-party facility in North Carolina. All incoming mail is scanned and delivered electronically to inmates' tablets after security screening, while the facility maintains that mail privileges remain consistent regardless of an inmate's confinement status. Indigent inmates receive a fixed amount of stationery and postage to ensure communication access, and there are typically no limits on the volume of correspondence inmates may send or receive.

The facility's mail processing system reflects broader security protocols that likely extend throughout daily operations. Inmates may follow structured schedules that include meal times, recreational periods, and educational or work programs common to Virginia correctional facilities. Living arrangements often include dormitory-style housing or individual cells, with access to common areas for activities and socialization during designated hours.

Family connections remain important through the correspondence system, which accepts written letters, photos, greeting cards, and drawings up to 10 pages per envelope. The facility's emphasis on maintaining mail privileges suggests a recognition of how communication supports rehabilitation and family relationships. Daily routines may also include access to tablets for receiving processed mail, along with other typical jail activities such as commissary visits, library time, and recreational opportunities that help structure inmates' days while maintaining security protocols.