How to Use CorrectPay to Send Money (and Check if Russell County Jail Is Listed)
Before sending money through CorrectPay, confirm you're looking at the right facility and the right service. CorrectPay warns that some services shown in the system aren't available at every facility, and that's where most failed or misapplied payments start.
CorrectPay handles several different jail-related payments, but your options depend on the facility. The platform warns that some services listed aren't available everywhere. Verify the jail and service first, especially if you're trying to send money quickly and don't want a transaction to fail or land in the wrong place.
This guide walks you through CorrectPay's on-screen flow, with extra focus on checking whether Russell County Jail appears in the facility search before you try to pay. Confirm the listing first, and the rest is usually straightforward.
Start by selecting the location of the person you're sending money to. For Russell County Jail, choose Alabama as the state.
After choosing the location, CorrectPay asks you to find the facility. This step is where you'll confirm whether Russell County Jail is available in the system.
- ✓ Search for “Russell” first, then try “Russell County.”
- ✓ If you do not see it, try searching by the city name (for example, “Phenix City”).
- ✓ Try common variations like “Russell Co Jail” or “County Jail.”
- ✓ If there are multiple similar results, slow down and open each one to check you are selecting the right facility before you continue.
If Russell County Jail doesn't appear, don't guess or pick a "close enough" match. CorrectPay notes that some services aren't available at every facility, and sometimes a facility or specific option simply won't be listed for the area you selected. Pause and verify the correct vendor and facility listing before submitting any payment.
Once you've selected the facility, Step 3 is choosing the service you need. This matters because "sending money" can mean different things depending on the jail. Commissary deposits and phone-related funding are separate categories, and picking the wrong one can cause delays.
- ✓ Commissary Deposit
- ✓ Phone Time
- ✓ Schedule Video Visit
- ✓ Send Message
- ✓ Send Money Order
- ✓ Other options you may see in the menu include Bonding, Gift Baskets, and E-Cigarette-related deposits
Note: CorrectPay warns that some services shown in the system aren't available at every facility. If you don't see the option you want after selecting the facility, verify before paying.
If Russell County Jail isn't listed, or if the service you need is missing after you select the jail, try a few quick checks. Re-run the search using shorter terms (like "Russell"), then try the city name, then try "County Jail." If the facility still doesn't appear, check back later since vendor menus can change. You can also confirm directly with the jail which payment services they accept. CorrectPay's own warning applies: even when a service exists in the platform, it may not be available at each facility.
Pre Submit Checklist
- ✓ Confirm you selected Alabama as the location, and that the facility name matches the jail you mean to use
- ✓ Confirm you are choosing the correct person (name and any identifier shown in the system)
- ✓ Confirm the service type you picked matches your goal (for example, commissary deposit vs phone time)
- ✓ Double-check the amount before you submit
- ✓ If an option is missing or looks wrong, stop and verify first, since some services are not available at each facility
This guide shows you how to navigate CorrectPay's steps, but it can't confirm whether Russell County Jail is currently enrolled or which services are active for that facility. Use the facility search inside CorrectPay to confirm the listing before you pay. If you don't see the jail or the service you need, verify directly with the jail so you don't send money through the wrong channel.
Find an Inmate at Russell Couty Jail
Search for a loved one and send messages and photos in minutes.
