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Guides for This Facility
How to Schedule a Free Video Visit at Rutherford County Detention Center
Video visits are the easiest way to connect with someone at Rutherford County Detention Center—and if you use the terminal in the Magistrates Lobby, it's completely free.
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How to Schedule a Securus Video Visit at Rutherford County Detention Center
Scheduling a video visit at Rutherford County Detention Center is straightforward once you know the system. Here's how to get set up and book a session without surprises.
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Video Visits at Rutherford County: Free Terminal vs. Mobile App — Which Should You Use?
Rutherford County Detention Center gives you two ways to video visit through Securus: a free terminal in the Magistrates Lobby, or paid visits from your phone, tablet, or computer. Which one makes sense? It depends on whether you can get to the lobby—and whether you're trying to keep costs down.
Read GuideAt a Glance
Visitation
- Video visits at Rutherford County Detention Center run daily from 8:00 AM to 10:00 PM and must be scheduled 24 hours in advance.
- The video terminal located in the Magistrates Lobby is free for both visitors and inmates.
- All clergy visits must be scheduled and cleared by the Detention Center Chaplain, Pastor Jerome Wilkerson.
Communication
- Inmates use facility-provided tablets for Securus Video Visitation at Rutherford County Detention Center.
- Visitors must register for video visitation through the Securus website or mobile app.
- Video visits on mobile devices must be paid for by the visitor.
Sending Money
- Online deposits for Rutherford County inmates are made at Team3.InmateCanteen.com.
- Commissary orders are processed Thursday after 2:00 a.m.
- Funds deposited go into a trust/commissary account for purchases and approved debits; remaining balances are returned when the person leaves or transfers.
Contact Info
- The Detention Center contacts/phone directory page displays an "Oops, sorry page not found" message due to a site update.
- A duplicate Detention Center contacts URL also shows the same "page not found" site-update message.
- For emergencies, call 911.
Facility Info
- The facility capacity is 208.
- Non‑denominational chapel services are held regularly at the facility.
- County detention intake commonly includes medical and mental‑health screening, identification, photographs, fingerprints, and property inventory.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Rutherford County Detention Center offers Securus video visitation daily from 8:00 AM to 10:00 PM. Schedule at least 24 hours ahead. The free video terminal in the Magistrates Lobby costs nothing for you or the incarcerated person. Remote visits through Securus require separate registration and payment via their Video Connect platform. Clergy visits aren't walk-in—schedule through Detention Center Chaplain Pastor Jerome Wilkerson. Confirm current visitation rules and visitor approval requirements before finalizing plans.
Read full guideCommunication
Rutherford County Detention Center handles communication through Securus Video Visitation on facility-provided tablets. Register through the Securus website or mobile app before your first visit. Mobile video visits require payment from the visitor, so add funds through the Securus portal as needed. Beyond video, Securus lets you send messages, photos, eCards, and short video clips.
Sending Money
Rutherford County Detention Center accepts online deposits through Team3.InmateCanteen.com. Commissary orders process Thursdays after 2:00 a.m., so time your deposit accordingly if you're covering an upcoming order. Funds go into the person's trust/commissary account for purchases and approved debits. Any remaining balance returns when they're released or transferred. Enter the incarcerated person's full booked name and inmate/account number exactly as shown to avoid delays or misapplied payments.
Contact
Rutherford County Detention Center's contact page currently returns a "page not found" message—the site is being updated. For emergencies involving someone at the jail, call 911 immediately. For non-emergency questions, have the person's full name and booking ID ready before reaching out. Until the directory is restored, try other county channels: local law enforcement, the county sheriff's main office, or the clerk of court for case-related questions.
Common Questions
Showing 6 of 15What are the video visiting hours at Rutherford County Detention Center?
Video visits are available every day from 8:00 AM to 10:00 PM. You must schedule each session at least 24 hours before the visit time.
VisitationAre video visits at Rutherford County free or do visitors have to pay?
Visits using the video terminal in the Magistrates Lobby are free for both visitors and inmates. Mobile or app-based visits are handled separately through Securus and typically require the visitor to pay.
VisitationHow do I arrange a clergy visit at Rutherford County Detention Center?
Clergy visits must be scheduled and cleared in advance by the Detention Center Chaplain, Pastor Jerome Wilkerson. Contact the chaplain’s office to request and confirm a clergy visit.
VisitationHow do I register for video visitation at Rutherford County Detention Center?
Register for Securus Video Visitation through the Securus website or the Securus mobile app. Create an account in the vendor portal/app, then sign in to manage visits.
CommunicationDo I have to pay to video visit an inmate from my phone?
Yes. Video visits used on mobile devices must be paid for by the visitor. You’ll typically add funds through the vendor’s portal or app to enable paid features.
CommunicationCan I send messages, photos, or eCards to someone at Rutherford County Detention Center?
Yes. Through Securus, you can send messages and photos, send eCards for holidays and birthdays, and share short video clips using the vendor’s messaging features.
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Did You Know?
**Rutherford County Detention Center (NC):** Located in North Carolina with a capacity of 208.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify