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How to Schedule a Free Video Visit at Rutherford County Detention Center

Video visits are the easiest way to connect with someone at Rutherford County Detention Center—and if you use the terminal in the Magistrates Lobby, it's completely free.

2 min read rutherfordcountync.gov
How to Schedule a Free Video Visit at Rutherford County Detention Center

Rutherford County Detention Center runs video visitation through Securus, and you have two options. The free route: schedule your visit online, then show up at the video terminal in the Magistrates Lobby. No charge for you or the inmate. The other option is visiting remotely from your own device through Securus - convenient, but it costs money on your end.

First, you'll need a Securus account. Head to the Securus website or download their mobile app to register. Once you're set up, search for the person you want to visit and request a time slot.

Two scheduling rules to know: visits must be booked at least 24 hours ahead, and video visits run daily from 8:00 AM to 10:00 PM. If your preferred time isn't available, try another slot within that window - just make sure you're still booking a full day in advance.

For a free visit, schedule through Securus and plan to use the terminal in the Magistrates Lobby. That's the one that's free for both you and the inmate. Arrive a few minutes early so you have time to find the terminal and get settled before your visit starts.

On the inmate's end, they connect through Securus Video Visitation on a facility-provided tablet. That's why your visit goes through Securus even when you're at the lobby terminal - both sides use the same system.

Can't make it to the Magistrates Lobby? You can still visit from your own device through Securus, but those visits aren't free. Check Securus for current pricing before you schedule so you know what to expect.

How to Schedule a Free Video Visit at Rutherford County Detention Center

Tips Verify

  • Double-check that your visit is scheduled at least 24 hours ahead of time.
  • Pick a start time between 8:00 AM and 10:00 PM.
  • Confirm you’re selecting the option that uses the Magistrates Lobby terminal if your goal is a free visit.
  • Screenshot or write down your scheduled date/time so you have it handy at check-in.
  • Arrive early enough to locate the Magistrates Lobby terminal and be ready at your start time.
  • If you’re unsure about day-of procedures (ID requirements, where to wait, what you can bring inside), verify those details with Rutherford County Detention Center or Securus before you go.

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