How to Schedule a Securus Video Visit at Rutherford County Detention Center
Scheduling a video visit at Rutherford County Detention Center is straightforward once you know the system. Here's how to get set up and book a session without surprises.
Rutherford County Detention Center uses Securus Video Visitation. Your loved one joins from a facility-provided tablet, and you connect through Securus Video Connect. You can schedule and attend sessions remotely - anywhere with internet access - as long as you've set up your Securus account first.
Device options: You can use the free Securus app or connect from a computer or tablet to join a Securus Video Connect session.
Before scheduling anything, you'll need to register for video visitation through Securus. You can do this on the Securus website or in their mobile app - whichever works better for you.
Video visits at Rutherford County Detention Center must be scheduled at least 24 hours in advance. Same-day bookings won't work, so plan ahead and give yourself that one-day buffer.
Visits run daily between 8:00 AM and 10:00 PM. If your schedule is flexible, book earlier in the day - you'll have more options and a better chance of getting the slot you want.
Visiting from your phone or personal device costs money. That's the tradeoff for the convenience of connecting from wherever you are.
- ✓ If you want a no-cost option, use the video visitation terminal located in the Magistrates Lobby - those visits are free for both you and the inmate.
- Create your Securus account - Register through the Securus website or the Securus mobile app so you can access video visitation.
- Pick a day and time at least 24 hours out - Rutherford County Detention Center requires visits to be scheduled 24 hours in advance.
- Stay within the daily visit window - Appointments run every day from 8:00 AM to 10:00 PM, so choose a time inside that range.
- Book earlier when you can - Earlier times in the 8:00 AM–10:00 PM window often give you more scheduling room.
Note: Some details (like visit length and the lobby terminal’s availability) aren’t always clearly posted. Confirm those specifics with the facility or through Securus before your session.
Want to stay connected between visits? Securus offers other communication options too. Depending on what's available for your loved one, you may be able to send messages, photos, eCards, and short video clips through the service.
Tip: If the app or web session isn’t working, use Securus support resources for device and connection troubleshooting before your scheduled time.
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