Phone & Messaging

How to Contact an Inmate at Facility

If you're trying to reach someone at a specific facility, make sure you're looking at the right official source. The only confirmed details available here relate to how a Georgia Department of Corrections facility information page displays certain items, not inmate communication rules.

2 min read Based on general GA policies
How to Contact an Inmate at Facility

The available evidence for this facility comes from a Georgia Department of Corrections facility information page that formats internal fields. On that page, the facility name appears in uppercase in a header element, and there's an "AVAILABLE POSITIONS" line populated from a job-count field. Those details can help you recognize the right page, but they don't tell you how to contact an inmate, which providers handle calls or video, what mail is allowed, or what the current schedules and fees look like.

Note: The confirmed information here covers page display only (uppercase facility name and an "AVAILABLE POSITIONS" job-count line), not inmate contact procedures. You'll need to verify mail rules, phone and video providers, visitation scheduling, and approved payment options directly with the facility.

How to Contact an Inmate at Facility

Steps to Follow

  • Use the official facility information page to confirm you have the correct facility (the name may be displayed in uppercase).
  • Treat fields like “AVAILABLE POSITIONS” as page metadata, not as guidance for contacting inmates.
  • For actual communication steps (mail, phone, video, visitation scheduling, messaging, or funds), contact the facility directly instead of trying to infer rules from page layout.

Before you mail anything, set up calls, or plan a visit, confirm the basics with the facility. That means the exact facility name and spelling they want used, the correct phone numbers and hours for public inquiries, and the current rules for letters, photos, and packages. Also ask whether the facility uses a specific provider for phone, video visitation, or electronic messaging, and find out what the setup process looks like for approved contacts. Finally, check on fees, account funding methods, and approved payment vendors. None of those details are included in the available evidence.

Tip: If you're using a facility web page as a starting point, keep in mind the facility name may appear in all caps, and you may see unrelated fields like "AVAILABLE POSITIONS." Use it to orient yourself, then confirm inmate-contact details through official facility channels.

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