How to send messages, photos, and packages
Saginaw Corrections Facility uses GTL for phone calls from incarcerated individuals. Calls cost $0.0735 per minute (effective Oct 1, 2023), plus applicable taxes and fees. International calls may include additional termination rates on top of the per-minute charge. Need to stop receiving calls? During a call, press "6" when prompted, then create a 4-digit PIN to confirm the block. Changed your mind? Remove call blocks by contacting GTL customer service or using their web help tools. Other communication options—video visits, tablet messaging, and similar services—typically require vendor registration, approval as an authorized visitor, and may include fees and content screening.
Search for a loved one and send messages and photos in minutes.
Calls placed through GTL are billed at $0.0735 per minute (effective Oct 1, 2023), plus applicable taxes and fees. International calls may also include additional termination rates beyond the per-minute charge.
During a call, press “6” when prompted to start a block. You’ll need to create a 4-digit PIN to confirm the block.
Contact GTL customer service to remove a call block. You can also use their web help tools to lift the restriction.
Getting approved to visit someone in a Michigan Department of Corrections (MDOC) prison comes down to two things: the prisoner adds you to their visitor list, and you submit the right application.
Setting up your first Michigan prison video visit? Two things to know upfront: you need to be an approved visitor first, and scheduling happens through ViaPath (formerly GTL). Once you're approved, it's mostly about timing, payment, and having your ID ready for the camera.
Trying to track where a loved one is in the booking, transfer, or release process? The Records Bureau handles the paperwork and recordkeeping behind those changes.
