How to Schedule Your First Visit at St. Lucie County Jail (and avoid the 11:00 p.m. cutoff)
Your first visit can feel overwhelming, but scheduling at St. Lucie County Jail is actually straightforward once you know the steps — and that 11:00 p.m. cutoff that catches people off guard.
Start by creating a GettingOut account and completing registration - you'll need to upload a picture of your driver's license (a profile photo is optional). Then add the inmate to your contacts and select the visit option the facility uses. When you're ready to book, keep the scheduling window in mind: visits can be scheduled, modified, or canceled 1 to 14 days in advance. And here's the key part - schedule before 11:00 p.m. if you want the visit to show up as available for the next day.
- Open GettingOut - Use gettingout.com or the GettingOut mobile app.
- Create your account - From the login screen, choose the option to create a new account and fill in the required information.
- Upload your driver’s license photo - A picture of your driver’s license is required as part of registration.
- Add a profile photo (optional) - You can upload one, but you don’t have to.
After logging in, head to your Contacts and add the inmate by selecting
Video visits at St. Lucie County Jail are scheduling-only through GettingOut. You can book, modify, or cancel appointments anywhere from 1 to 14 days ahead. Trying to book for tomorrow? That "at least one day in advance" rule is the catch - don't wait until late at night assuming you can still grab a slot.
Alert: Schedule your visit before 11:00 p.m. to ensure next-day availability. If you schedule after 11:00 p.m., you’ll need to reschedule for a different day.
The system only shows time slots that are actually open for that inmate. Each inmate gets two 1-hour video visits per week, and available times depend on housing location, classification, and station availability. Not seeing many options? The remaining slots for that week are probably limited. Try a different day within the 1–14 day window.
Stuck during scheduling? Maybe you can't find the facility, appointment times aren't loading, or the system won't let you book. Call 1-866-516-0115 for help. Have your GettingOut account details handy - it'll speed things up once someone picks up.
Day of Reminders
- ✓ Arrive at the St. Lucie County Jail visitation center at least 15 minutes before your scheduled visit time (late arrival can mean your visit is canceled).
- ✓ Bring a valid Florida driver’s license (or another state’s valid driver’s license)
- ✓ Bring a valid state ID (if you don’t have a driver’s license)
- ✓ Bring a valid passport
- ✓ Bring a valid military ID
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