How to send messages, photos, and packages
St. Lucie County Jail provides inmate tablets with secure apps for entertainment and messaging. Messages sent through the tablet system cost .25¢ each. Fund tablet accounts through gettingout.com—the jail lists Viapath as the customer-care contact for account and funding questions. The facility's Rules & Regulations pages also point to Viapath for scheduling and audio/video visitation or tablet issues, so check those contacts before reaching out for support. Other communication options like phone, video, and electronic messaging vary by Florida facility, including payment methods and moderation rules.
Search for a loved one and send messages and photos in minutes.
Mailing a letter, photo, or drawing to someone at St. Lucie County Jail? The address changed on December 1, 2023. Personal mail is now scanned offsite and delivered electronically to inmates.
St. Lucie County Jail changed how personal mail works on December 1, 2023. If you're still sending letters the old way, they may not reach your loved one like you expect — personal mail is now scanned offsite and delivered electronically to an inmate tablet.
Messages sent through St. Lucie County Jail’s tablet messaging system are charged at .25¢ per message.
Tablet funding is handled through gettingout.com. For funding or account questions, the jail lists Viapath customer care at 1-866-516-0115.
For audio/video visitation issues and tablet problems, contact Viapath. Their customer-care numbers are listed on the jail's pages and Rules & Regulations for scheduling and support.
Send personal mail (letters, pictures, drawings) to the jail’s designated Phoenix, MD P.O. address so it can be scanned offsite and delivered electronically to the inmate. Don’t mail originals expecting them to be returned unless the jail’s guidance specifically allows returns.
Personal mail is scanned offsite and delivered electronically under the jail's digital mail program. The jail plans to make digital mail available on inmate tablets soon. Until that rollout, follow the facility's standard mail guidelines.
No. The jail does not accept unauthorized items through the mail, including books, excess clothing, and hygiene products. Religious materials can be requested through chaplain services, and approved publications can be purchased via commissary.
Visits get canceled for small, avoidable reasons. Run through this quick checklist before you leave home—and again at the door—so you don't waste the drive.
Visiting someone at St. Lucie County Jail goes smoothly when you know the rules upfront. This checklist will help you avoid a canceled visit—or worse, losing your visitation privileges.
Getting medical information from a jail isn't as simple as calling and asking. At St. Lucie County Jail, you'll need the inmate's written permission on file first—then you can follow the jail's process to request and receive details.
