Video Visits at Sampson Correctional Institution: On-Demand vs Scheduled and Using the GettingOut App
Want to stay connected with someone at Sampson without making the trip? Video visits are a solid option. Here's how they work, the difference between on-demand and scheduled visits, and what you need to get started with GettingOut.
Yes. North Carolina Department of Adult Correction (NCDAC) facilities offer both in-person and video visits, so you can pick whichever works best for your schedule. In-person visits are appointment-only. Call or email the prison where your loved one is housed to set one up. Even with an appointment confirmed, call the day before to check the facility's visitation status - things change, and a quick call can save you a wasted trip.
Tip: If you can’t make an appointment work (or you’re trying to connect from far away), video visits are a built-in option at NCDAC facilities.
Video visits run through the Getting Out Visits app. You'll use it to start an on-demand visit or schedule one in advance. Your loved one connects from their end using facility-provided equipment - usually a wireless tablet. No need to coordinate special hardware on their side. Just make sure your setup is ready: download the app (or use a computer), test your camera and microphone, and you're good to go.
- ✓ Personal computer
- ✓ Internet connection
- ✓ Webcam
- ✓ Microphone
- ✓ Recent web browser
There are two types of video visits: on-demand and scheduled. On-demand is the "right now" option - an instant visit when the timing works for both of you. Scheduled visits are set for a future date and time, which makes planning around work, school, or childcare easier. Both work well. It comes down to whether you need flexibility in the moment or prefer something locked in on the calendar.
- Pick on-demand or scheduled - use on-demand when you want an instant visit; schedule ahead when you need a set time and date.
- Use Getting Out Visits to start the process - the app can be used to conduct a video visit or make a video visit appointment.
- Get your side ready before you connect - whether you’re using the app or a computer setup, make sure your device and audio/video are working so you don’t lose time troubleshooting during the visit.
Video visits are limited to people on the incarcerated person's approved visitors list. Not on the list yet? You'll need to get added before you can use video visiting. Check your status early - especially if you're trying to connect on a specific day.
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