How to Contact an Inmate at Facility

This facility offers online visitor scheduling during a specific weekly window: the link opens Tuesdays at midnight and closes Saturday at 11:59 p.m. If you're scheduling an official attorney visit, skip the online system entirely. It's not designed for attorney visits.

Steps to Follow

• ✓ Use the online visitor scheduling link between Tuesday at 12:00 a.m. and Saturday at 11:59 p.m.
• ✓ If you prefer to schedule by phone, call (909) 887-0364 between 9:00 a.m. and 3:00 p.m., Tuesday through Saturday.
• ✓ If you are scheduling by phone, call the day before your planned visit to set the appointment.

Call the day before to lock in your appointment while slots are still open. Waiting too long often means a full schedule. If your plans change, confirm again so you don't make the trip for nothing.

Before you plan your week around a visit, double-check the scheduling windows. Online scheduling runs Tuesday at midnight through Saturday at 11:59 p.m. Phone scheduling is available at (909) 887-0364, 9:00 a.m. to 3:00 p.m., Tuesday through Saturday. Hours and procedures can shift, especially around staffing changes and holidays. Confirm the current process right before you schedule.

1. Use the Civil Enforcement contact for formal correspondence questions: Write to San Bernardino County Sheriff’s Department, 157 W. 5th Street, 3rd Floor, San Bernardino, CA 92415, or call (909) 387-5700.
2. Ask for the current communication rules you need: If your question involves written correspondence or other formal paperwork, confirm the exact steps, required information, and where it should be sent.