How to Schedule and Prepare for Your First Visit at West Valley Detention Center
Your first visit goes smoother when you handle scheduling ahead of time. Follow these steps to book an appointment at West Valley Detention Center, then double-check the hours and contact info before you head out.
- Look up the person on the inmate locator - once you find them, select the option that says “click here to schedule a visit with this inmate.”
- Schedule within the online window - the online visitor scheduling link is available starting Tuesday at midnight through Saturday at 11:59 p.m.
- Use the right process for attorney visits - this online visitor scheduling feature is not for official attorney visits.
- Call to schedule if you are not using the online option - phone scheduling is available at (909) 887-0364.
- Call during the scheduling hours - the phone line is staffed Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.
- Call the day before your visit - if you schedule by phone, plan to call the day before the visit you want.
Visiting appointments at West Valley Detention Center run Tuesday through Saturday, 8:00 a.m. to 5:30 p.m. Plan your day around this window, then book your slot online or by phone.
The facility is at 9500 Etiwanda Ave, Rancho Cucamonga, CA 91739. You can reach them at 909-708-8371.
When to Call Tips
- ✓ If you are scheduling by phone, call (909) 887-0364.
- ✓ Call Tuesday through Saturday between 9:00 a.m. and 3:00 p.m.
- ✓ Call the day before the visit you want to schedule.
Note: The online visitor scheduling feature on the inmate locator is not for official attorney visits.
West Valley Detention Center holds up to 3,347 inmates. It's a large county facility, so schedule early and call during listed hours if you're booking by phone. A little planning goes a long way.
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